Kenneth S. Terpsma - CT,QAP
Dillingham,AK
Summary
Highly Motivated to give back to the Native Community which I am apart of. My ability to be resourceful and a faster learner, along with my kind are caring nature will help make the Bristol Bay community a better place. As a lifelong Alaskan my experience in Aviation, and Substance Abuse Counseling has taught me to work great under pressure and in stressful environments.
Overview
11
11
years of professional experience
Work History
Resident Attendant/Counselor
Bristol Bay Area Health Corporation
Dillingham, AK
01.2023 - Current
- Provided support to residents in their daily activities, such as cooking, driving, and providing support.
- Maintained a clean environment for the safety of all residents.
- Assessed clients to determine individual needs and developed treatment plans accordingly.
- Provided individual and group counseling sessions to address addiction issues.
Cargo Agent
Alaska Cargo Service (NAC)
Dillingham, Alaska
12.2020 - Current
- Provide excellent customer service
- Handle cargo
- Answer Phones
- Operate forklifts
Sales Associate
Alaska Sales and Service
Anchorage, AK
05.2019 - 04.2020
- Provided excellent customer service.
- Scheduled appointments.
- Showcased vehicle features
- Explained financing
Aircraft Dispatcher
Ravn Alaska
Anchorage, AK
06.2013 - 02.2019
- Ensured safety of flights.
- Planned flights, fuel loads, and routes.
- Delayed and cancelled flights
- Monitored weather
Education
FAA Dispatch License -
Alaska Career College Aircraft Dispatch
06.2013
High School Diploma -
Ketchikan High School
Ketchikan, AK05.2001
Computer Science And Business
Sacramento City College
Sacramento, CASkills
- Microsoft Word & Excel
- Learn quickly
- Detail oriented
- Trustworthy and Dependable
- Analytical thinker
- Communication skills
- Excellent customer service
- Dependable
- Detail oriented
- Excel
- Microsoft Word
- Work well under pressure
Additional Information
- AWARDS AND HONORS: Alaska Career College, Peer Award - Most Professional Student; Fastest Typing - 83 wpm
Timeline
Resident Attendant/Counselor
Bristol Bay Area Health Corporation
01.2023 - Current
Cargo Agent
Alaska Cargo Service (NAC)
12.2020 - Current
Sales Associate
Alaska Sales and Service
05.2019 - 04.2020
Aircraft Dispatcher
Ravn Alaska
06.2013 - 02.2019
FAA Dispatch License -
Alaska Career College Aircraft Dispatch
High School Diploma -
Ketchikan High School
Computer Science And Business
Sacramento City College
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