Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
Award
Timeline
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Kenni Arredondo

Magnolia,Texas

Summary

Motivated professional seeking opportunities to expand experience and knowledge. Committed to achieving personal and professional goals while supporting others in reaching their own aspirations. Eager to contribute to a dynamic team and make a positive impact in a collaborative work environment.

Overview

11
11
years of professional experience

Work History

File Clerk

Kroger
04.2024 - 12.2024
  • Audited Pricing for Accuracy
  • Made pricing signs and tags
  • Customer service
  • Adjusted Prices
  • Added or Removed Products from the system

E-Commerce Supervisor

Kroger
05.2022 - 03.2024
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Mentored new sales associates to contribute to store's positive culture.
  • Trained newly hired sales team in upselling techniques.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained and supervised e-commerce team members, resulting in increased productivity and improved performance.

E-Commerce Lead

Kroger
09.2020 - 05.2022
  • Assistant Managing
  • Customer Service
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.

E-Commerce Clerk

Kroger
03.2020 - 09.2020
  • Customer Service
  • Grocery Shopped for customers

Cashier

Kroger
06.2018 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Drug/Gm Clerk

Kroger
05.2016 - 06.2018
  • Training for assistant manager
  • Maintained cleanliness and orderliness of the store to create a welcoming environment.
  • Handled customer inquiries and complaints efficiently to resolve issues promptly.
  • Stocked shelves with new merchandise, keeping high-demand items readily available.

Toy Lead

Kroger
04.2015 - 05.2016
  • Managing
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Homeside Clerk

Kroger
03.2014 - 04.2015
  • Processed transactions to ensure smooth and efficient customer service.
  • Assisted customers by addressing inquiries and resolving issues.
  • Maintained inventory accuracy by regularly updating stock levels.
  • Improved customer satisfaction by providing prompt and friendly service.

Education

GED -

Lonestar College
Conroe, TX
02.2025

Skills

  • Customer Service
  • Management
  • Food Safety
  • Team Leadership
  • Employee Safety
  • Resets
  • Stocking
  • Pricing
  • Scheduling
  • Maintaining metrics
  • Standards
  • Organizational skills
  • Time management
  • Information verification
  • Bookkeeping support
  • Multitasking
  • Verbal and written communication
  • Dependable and responsible
  • Fast learner
  • Decision making and prioritization

Communication Skills

As we all know, communication is a must here at Kroger. The skills I possess are an essential part of my job, not only for my team, but also for the other managers in all aspects. I believe that with my communication skills, I can effectively lead any team to success., Bay Max, Harvesters, 2 Way Radios, Dashboard, MPOS, Power BI, Pick-Up Playbook

Leadership Experience

I have been leading the pickup department since November 2021, as a temporary supervisor. Leading huddles with my team, training them in system updates., 92% or higher (preferably 95%), 4 mins or lower, 90% or above, 90% or higher, 85%, 28 SPI or below

Award

I received an award for being 5th in our division for our instock in 2022

Timeline

File Clerk

Kroger
04.2024 - 12.2024

E-Commerce Supervisor

Kroger
05.2022 - 03.2024

E-Commerce Lead

Kroger
09.2020 - 05.2022

E-Commerce Clerk

Kroger
03.2020 - 09.2020

Cashier

Kroger
06.2018 - 03.2020

Drug/Gm Clerk

Kroger
05.2016 - 06.2018

Toy Lead

Kroger
04.2015 - 05.2016

Homeside Clerk

Kroger
03.2014 - 04.2015

GED -

Lonestar College

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Kenni Arredondo