Kenni Duss
Lakeland
Summary
Passionate Entertainment Escort with over five years of diverse experience in the entertainment industry, consistently enhancing guest experiences in high-profile settings. Proven ability to thrive under pressure while delivering high-quality service and fostering a welcoming atmosphere. Committed to creating magical moments that resonate with audiences of all backgrounds and ages.
Overview
8
8
years of professional experience
Work History
Entertainment Escort
Global Entertainment Escort Epic at Universal Destinations & Experiences
02.2025 - Current
- Facilitates entertainment performances by providing positive service and accurate information to guests according to departmental guidelines.
- Assists with lines, camera and photos, autograph books, and setting up show areas with or without barricades.
- Ensures the safety and physical well-being of performers while on set.
- Maintains a clear show area for guest and performer safety during travel and performance.
- Accompanies Entertainment performers to and from assigned sets, providing time calls using hand signals or verbal communication.
- Supports Animated Characters with dressing and undressing character costumes when necessary.
- Actively participates in Environmental, Health & Safety responsibilities by following established policies and procedures.
Talent Acquisition Recruiter
Primo Water
07.2021 - 02.2025
- Manage employee processing and staffing model for a diverse range of teams; proactively identify ongoing and niche staffing needs to combat and minimize turn-over rate
- Review online applications and resumes to source viable candidates before referring potential new hires to relevant hiring managers. Build a portfolio of well-qualified candidates for future job openings and opportunities.
- Determine applicant qualifications by interviewing non-exempt and exempt applicants using face-to-face and video chat interviewing; analyze responses; and weigh candidates' experience to best match the candidate to an open position.
- Perform targeted candidate searches using employee referrals, online resume submissions, and scheduled job fairs / hiring events
- Processed successful candidates and completed other administrative tasks using our HRIS and ATS systems
- Advocate for Primo Water and its mission to boost team morale and create a welcoming environment for potential new hires
Entertainment Cast Member
Walt Disney World Resort
09.2019 - 07.2021
- Interacted one-on-one with guests to provide a quality, one-of-a-kind, magical experience.
- Studied and applied The Walt Disney World Company's expectations for quality guest service, company integrity, and professional management.
- Overcame language barriers and cultural differences while working with and interacting with people worldwide.
- Collaborated with cast members to execute seamless performances.
- Ensured each meet and greet was timely and organized to guarantee every family received the same level of quality during their character interactions.
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment.
Attractions Cast Member | Trainer
Walt Disney World Resort
06.2018 - 09.2019
- Opening team cast member and trainer for Disney's Toy Story Land from June 2018 to January 2019.
- Attractions Cast Member at Indiana Jones Epic Stunt Spectacular from January 2019 to September 2019.
- Delivered exceptional guest service through proactive engagement and problem-solving.
- Performed ride/show operations and safety-critical positions to ensure guest and employee well-being
- Followed detailed protocols, emergency response guidelines, and daily safety inspections
- Maintained situational awareness and made rapid decisions in high-pressure environments
- Trained new cast members on operational procedures and safety protocols to ensure compliance.
- Conducted regular equipment checks, ensuring all attractions met safety standards and operational readiness.
Seasonal Performer HHN
Universal Studios Orlando
01.2018 - 01.2019
- Enhanced visitor experiences by delivering immersive and spontaneous scare performances.
- Executed a range of character roles, utilizing body language and facial expressions to evoke fear.
- Collaborated with fellow actors to create cohesive and thrilling ensemble performances.
- Engaged with audiences, using speech and movement to create memorable interactions.
- Prioritized Universal's safety standards and procedures on and off the set.
Deep Water Lifeguard
Walt Disney World Resort
06.2017 - 06.2018
- Supervised water safety protocols to ensure swimmer protection in deep water environments.
- Conducted regular safety drills and training sessions for junior lifeguards to enhance team readiness.
- Responded to aquatic emergencies with swift, decisive actions, ensuring rapid victim recovery and care.
- Evaluated swimming conditions and provided guidance on weather-related hazards affecting water activities.
- Maintained equipment and facilities, ensuring compliance with health and safety regulations at all times.
Education
BS - Graphic Design and Media
Valencia College
Orlando, FL05.2021
High School Diploma - undefined
Florida Virtual High School
Orlando, FL05.2018
Skills
- Attention to Detail
- Ability to Work Under Pressure
- Adaptability
- Communication Skills
- Collaborative Team Player
- Audience Engagement
- Safety Compliance
- Microsoft Certified
- Intro Coding
Timeline
Entertainment Escort
Global Entertainment Escort Epic at Universal Destinations & Experiences
02.2025 - Current
Talent Acquisition Recruiter
Primo Water
07.2021 - 02.2025
Entertainment Cast Member
Walt Disney World Resort
09.2019 - 07.2021
Attractions Cast Member | Trainer
Walt Disney World Resort
06.2018 - 09.2019
Seasonal Performer HHN
Universal Studios Orlando
01.2018 - 01.2019
Deep Water Lifeguard
Walt Disney World Resort
06.2017 - 06.2018
High School Diploma - undefined
Florida Virtual High School
BS - Graphic Design and Media
Valencia College
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