Kenni Yates
Indianapolis,IN
Summary
Experienced professional offering proficiency in data entry combined with exceptional customer service and strong team leadership. Seeking a position to leverage proven skills in contributing to the successful operation of a company. Authorized to work in the US for any employer, ensuring a seamless transition into the role.
Overview
5
5
years of professional experience
Work History
Data Entry Specialist
i3screen
07.2023 - Current
- Complete data entry tasks with accuracy and efficiency.
- Input/update information for approximately 300 donors daily
- Managed and organized documents for data entry tasks.
- Successfully managed fluctuating workloads due to seasonal variations or unexpected changes in staffing levels.
Remote Patient Service Representative
Community Health Network
12.2022 - Current
- Managed approximately 100 incoming calls daily directing calls and returning messages to the appropriate party
- Verified insurance eligibility and coverage for patients.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
Supervisor - Covid
Senneca Diagnostics
07.2021 - 04.2022
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Developed comprehensive project schedules to optimize resources and minimize downtime.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
ADMIN for COVID-19 Testing Site(s)
Logistics Health Incorporated
04.2020 - 06.2021
- Managed patient flow efficiently, reducing long lines and wait times at the testing site.
- Improved testing site efficiency by streamlining registration and sample collection processes.
- Maintained detailed records on-site metrics such as daily tests performed, turnaround times for results, and positive case rates to inform decision-making processes.
- Managed a team of healthcare professionals, ensuring quality performance in COVID-19 testing procedures.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Client Service Supervisor/HR Assistant
Always Caring Home Care
04.2019 - 03.2020
- Managed department call volume of 30 calls per day and coordinated department schedules to maximize coverage during peak hours.
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Conduct quarterly audits on both employee and client files to ensure accuracy and compliance.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Organized company-wide events to foster a positive work culture and enhance employee engagement.
- Conducted exit interviews with terminated employees.
Education
Bachelor of Science -
Southeast Missouri State University
Cape Girardeau, MO12.2025
Skills
- Adobe Acrobat and Microsoft Office Suite
- Data entry
- Spreadsheet Management
- Scheduling
- Maintain/Record Medical Records
- Strategic Planning
- Human Resources Management
- Patient-Focused Therapy
- HIPAA
- Laboratory procedures
- Administrative experience
- Clinical laboratory experience
- Multi-line phone systems
- Epic
Personal Information
Title: Motivated Professional
Timeline
Data Entry Specialist
i3screen
07.2023 - Current
Remote Patient Service Representative
Community Health Network
12.2022 - Current
Supervisor - Covid
Senneca Diagnostics
07.2021 - 04.2022
ADMIN for COVID-19 Testing Site(s)
Logistics Health Incorporated
04.2020 - 06.2021
Client Service Supervisor/HR Assistant
Always Caring Home Care
04.2019 - 03.2020
Bachelor of Science -
Southeast Missouri State University
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