KENNIQUE JOHNSON
Bronx,NY
Summary
With over a decade of experience in retail and customer service, this candidate has proven expertise in creating dynamic team environments and consistently achieving sales targets as an Assistant Manager. Their diverse skill set includes cash management, retail sales, and embroidery, with a unique background in the restaurant industry. They are eager to apply their expertise and contribute to the success and growth of a vibrant retail setting.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Yankees Clubhouse
06.2016 - Current
- Promoted to Assistant Manager after working there for one year
- Managed a group of 15 associates
- Oversaw day to day store operations
- Provided excellent customer service to all customers in a timely manner
- Managed daily reports of transactions
- Trained new employees on store processes and procedures
- Coordinated schedules and assigned associate shifts
- Enforced company policies and procedures
- Designed and ordered all incoming and outgoing special orders for customers
- Made bank deposits on behalf of District manager
- Assist in the development and implementation of marketing strategies to attract new customers and increase sales
- Develop and implement strategies to increase store sales and achieve revenue targets
- Customize Yankee jerseys
- Embroidered hats
Greeter
Modell's Sporting Goods
10.2013 - 01.2014
- Greet all guests with a smile & pleasant acknowledgment
- Direct customers to the specific areas in the store
- Sweep floors
- Clean windows
- Maintain a clean and inviting entry way
Key Holder
Toys 'R' Us Flagship
05.2013 - 05.2013
- Responsible for providing flagship customer service that exceeds guest expectations
- Perform several assigned duties apart from operating checkout stations, maintain a safe and clean environment and stock products
- Supervise employees to complete task achieve goals
- A leader & Team Player
- Manage sales floor and drive retail by addressing guests concerns, coaching employees
- Confirm deposit bags are directly filled out discrepancies are also directly filled or and signed by a manager
Cashier
Bronx Zoo / Wildlife Conservation Society
03.2012 - 11.2012
- Processing sales, receiving the correct payment & issuing the proper amount of change
- Smile & give a welcome greeting
- Report any overages or shortages and balance draw at the end of your shift
- Prepare food on trays & thank the customers for coming
Education
GED -
Cuny City College
Bronx06.2025
Skills
- Time management
- Multitasking
- Patience & understanding
- Communication skills
- Product knowledge
- Team player/ Leader
- Retail sales
- Restaurant experience
- Cash Handling
- Embroidery
- Receiving shipment
- Scheduling
Timeline
Assistant Manager
Yankees Clubhouse
06.2016 - Current
Greeter
Modell's Sporting Goods
10.2013 - 01.2014
Key Holder
Toys 'R' Us Flagship
05.2013 - 05.2013
Cashier
Bronx Zoo / Wildlife Conservation Society
03.2012 - 11.2012
GED -
Cuny City College
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