Kennith Fortune
Russell Springs,United States
Summary
Dedicated Army Veteran skilled in delivering exceptional customer service and operational support across retail and logistical environments. Proven track record in increasing customer satisfaction through effective problem-solving and efficient task management.
Overview
1
1
Certification
29
29
years of professional experience
Work History
Delivery Driver
DoorDash
Russell Springs, US
12.2023 - Current
- Delivered goods promptly across Russell County, ensuring customer satisfaction and timely service
- Delivered food orders promptly to customers in designated areas.
- Navigated efficiently using GPS and mobile applications for optimal routes.
- Communicated effectively with customers regarding order status and delivery timeframes.
Warehouse Associate
Amazon Warehouse
Campbellsville, US
11.2020 - 04.2022
- Picked merchandise for online customers across warehouse, ensuring accurate order fulfillment.
- Resigned due to physical demands of position.
- Operated material handling equipment to move products efficiently.
- Managed inventory levels to ensure accurate stock replenishment.
- Loaded and unloaded shipments following safety protocols.
Cashier/Customer Service
Freds Department Store
Russell Springs, US
04.2016 - 06.2019
- Handled cashier transactions, processed store voids and returns, and responded to customer inquiries in-store and via phone regarding merchandise.
- Assisted customers with product inquiries and provided helpful recommendations.
- Maintained clean and organized checkout area to enhance customer experience.
- Restructured merchandise displays to improve store organization and accessibility.
Armed Security Officer
DynCorp International
Fort Worth, US
05.2010 - 05.2015
- Executed armed security services for United States Army in Doha, Qatar, ensuring safety and protection
- Patrolled guard tower identifying security threats during designated shifts, supporting comprehensive safety.
- Facilitated inbound vehicle inspections and authenticated occupant identities to reinforce facility security.
- Concluded contractual commitments for security personnel at facility
U.S. Army Aviation Petroleum Support
U.S. Army
Various, US
08.1997 - 08.2005
- Supplied 8 years of U.S. Army Aviation fuel support for rotary and fixed wing aircraft, ensuring operational readiness and safety.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate - Liberal Arts and Sciences
Southern New Hampshire University
Remote05-2022
Skills
- Route Optimization
- Delivery Coordination
- Consumer Services
- Microsoft Office Suite
- PowerPoint presentation
- Team Collaboration
Certification
- Life and Health Insurance, Valid
- Driver's License, Valid, KY
Military Service
United States Army. 08/01/97 to 08/31/05
Army Good conduct Medal
Army Commendation Medal
Army Achievement Medal
Timeline
Delivery Driver
DoorDash
12.2023 - Current
Warehouse Associate
Amazon Warehouse
11.2020 - 04.2022
Cashier/Customer Service
Freds Department Store
04.2016 - 06.2019
Armed Security Officer
DynCorp International
05.2010 - 05.2015
U.S. Army Aviation Petroleum Support
U.S. Army
08.1997 - 08.2005
Associate - Liberal Arts and Sciences
Southern New Hampshire University