- DIY and Home Improvement
- Outdoor Recreation
- I like working with my hands and fixing things
- golfing
Kenny Arnett Jr
Grand Rapids,MI
Summary
Dynamic professional with a strong work ethic and excellent customer service skills, honed at AVI Foodsystems. Proven track record in vehicle inspections and inventory management, ensuring timely deliveries and high customer satisfaction. Recognized for strategic planning and effective communication, contributing to a safe and efficient work environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Definitely Route Driver
AVI Foodsystems
08.2025 - Current
- Delivered products efficiently to customer locations, ensuring timely service and satisfaction.
- Maintained accurate records of deliveries and inventory using company systems.
- Adhered to safety protocols and regulations while operating delivery vehicle.
- Loaded and unloaded merchandise with care, minimizing damage during transport.
- Communicated effectively with customers to address inquiries and resolve issues.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Logged mileage, stops, orders and carton counts for each route.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
- Assisted warehouse staff in inventory management, leading to better product availability for customers on assigned routes.
- Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.
Install/Repair Technician
Comcast
1997 - 2024
- Diagnosed and repaired residential and commercial cable service issues efficiently.
- Collaborated with cross-functional teams to streamline installation processes and enhance customer satisfaction.
- Trained junior technicians on troubleshooting techniques and equipment handling best practices.
- Implemented quality control measures to improve service delivery and reduce error rates.
- Utilized diagnostic tools to identify network malfunctions, ensuring timely resolutions for clients.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Followed detailed repair and maintenance procedures for consumer products.
- Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Provided exceptional customer service by explaining the repair process, answering questions, and offering expert advice on device care and maintenance.
- Installed and programmed variety of consumer products.
- Optimized inventory management, ensuring all necessary repair parts were readily available without overstocking.
- Achieved high level of customer trust by providing clear and honest communication about repair processes and timelines.
- Reduced repeat repair rates, meticulously testing devices post-repair to confirm resolution of all issues.
- Increased repair success rates by utilizing specialized diagnostic tools for precise problem identification.
- Reduced costs for customers by accurately identifying issues that could be resolved through minor adjustments instead of full replacements.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
High School Diploma -
Owosso High School
Owosso, MI05-1991
Skills
- Strong work ethic
- Vehicle inspections
- Excellent customer service
- Vehicle maintenance knowledge
- Commercial driving
- Professional appearance
- Inventory management
- Safe driving practices
- Customer service
- Effective communication
- Truck loading
- Strategic planning
Certification
- [Area of expertise] License - [Timeframe] Chauffeur license DOT qualification
Interests
Timeline
Definitely Route Driver
AVI Foodsystems
08.2025 - Current
Install/Repair Technician
Comcast
1997 - 2024
High School Diploma -
Owosso High School