Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenny Brooks

Waltham,MA

Summary

Versatile and dynamic, with a proven track record at Waverley Oaks Athletic Club for enhancing member satisfaction through exceptional service and fitness guidance. Adept in self-defense, with a First Degree Black Belt, I excel in leadership and empathetic client relations, significantly improving membership retention and fostering a positive learning environment.

Overview

7
7
years of professional experience

Work History

Gym Associate

Waverley Oaks Athletic Club
03.2023 - 06.2024
  • Improved gym member satisfaction by providing exceptional customer service and promptly addressing any concerns.
  • Participated in ongoing professional development opportunities to stay current with industry best practices, applying newfound knowledge within the workplace setting.
  • Provided personalized fitness advice and recommendations based on individual member needs, building rapport and trust among clients since im also a personal trainer.
  • Enforced rules and held customers accountable for not following gym regulations.

Martial Arts Instructor

Apex Defense Academy
09.2017 - 03.2023
  • Provided feedback and corrections to improve students' skills and techniques.
  • Served as a mentor for aspiring martial artists seeking guidance on personal growth within the practice of their chosen disciplines.
  • Fostered a positive learning environment by promoting respect, self-discipline, and teamwork among students.
  • Taught both core principles and fighting techniques to students of all levels.
  • Taught kids karate & adults krav maga.

Ice Cream Server

Lizzy's Homemade Ice Cream
02.2017 - 09.2017
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Education

GED -

GED Testing Service
N/A
07.2024

Skills

  • Scheduling flexibility
  • Fitness knowledge
  • Strong leadership abilities
  • Self-Defense expertise
  • Public speaking abilities
  • First Degree Black Belt
  • Patience and empathy

Languages

English
Spanish

Timeline

Gym Associate

Waverley Oaks Athletic Club
03.2023 - 06.2024

Martial Arts Instructor

Apex Defense Academy
09.2017 - 03.2023

Ice Cream Server

Lizzy's Homemade Ice Cream
02.2017 - 09.2017

GED -

GED Testing Service

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