Kenny CLARK
Greenwood,IN
Summary
Accomplished Operations Manager with a proven track record at AutoZone, enhancing team performance and customer service through effective leadership and staff development. Expert in operations management and employee motivation, I've consistently driven success by fostering high-performing teams. Skilled in both strategic oversight and hands-on leadership, excel in fast-paced environments.
Overview
35
35
years of professional experience
Work History
General Manager of Operations
AutoZone
07.1999 - Current
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Interacted well with customers to build connections and nurture relationships.
Assistant Manager of Operations
Walmart
01.1989 - 07.1999
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Education
Some College (No Degree) - General Studies
Vincennes University
Vincennes, INSkills
- Operations Management
- Staff Development
- Employee Motivation
- Team Leadership
- Customer Service
Accomplishments
3 time presidents club winner
2 time SLC and manager of the year winner
Doc Crain award winner
Additional Information
I was responsible for training and developing new managers before they took on their roles at their own store.
Timeline
General Manager of Operations
AutoZone
07.1999 - Current
Assistant Manager of Operations
Walmart
01.1989 - 07.1999
Some College (No Degree) - General Studies
Vincennes University
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