Kenny Flores
The Bronx
Summary
Dynamic leader with a proven track record at Arrow Security Corp., adept in operations management and staff motivation. Excelled in process improvement, boosting team efficiency by implementing strategic plans. Skilled in data analytics and business development, consistently enhancing customer satisfaction and operational workflows.
Overview
6
6
years of professional experience
Work History
Supervisor
Arrow Security Corp.
10.2022 - 07.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Solicited customer feedback to identify and improve on areas of weakness.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
Shift Supervisor
Rite-Aid Pharmacy
05.2020 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Day Shift Manager
V.I.M
05.2020 - 05.2020
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
Secretary
Interns
06.2018 - 11.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Associate of Science - Accounting
SUNY Buffalo State
Buffalo, NY05.2025
High School Diploma -
Bronx Prep Charter School
Bronx06.2020
Skills
- Operations Management
- Process Improvement
- Data Analytics
- Business Development
- Staff Management
- Employee Motivation
Timeline
Supervisor
Arrow Security Corp.
10.2022 - 07.2024
Shift Supervisor
Rite-Aid Pharmacy
05.2020 - 08.2021
Day Shift Manager
V.I.M
05.2020 - 05.2020
Secretary
Interns
06.2018 - 11.2019
Associate of Science - Accounting
SUNY Buffalo State
High School Diploma -
Bronx Prep Charter School
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