Kenny Hernandez
Malverne
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
18
18
years of professional experience
2001
2001
years of post-secondary education
1
1
Certification
Work History
Deli Clerk, grocery,stock, dairy
Keyfoodservices
Hempstead
07.2007 - Current
- preparing food,handling for safety and food regulations.
- Handling money
- Customer service
- Driving box truck
- Receiving, stock.
- Rotate dates for fresh stock
- Handling customer trouble shooting mistakes and problems.
- Time management
- Ordering products
- Prepared and sliced deli meats and cheeses to customer specifications.
- Assisted customers in selecting products and provided knowledgeable recommendations.
- Maintained cleanliness and organization of deli counters and equipment.
- Operated deli scales and slicers following safety protocols.
- Collaborated with team members to fulfill customer orders efficiently.
- Processed customer transactions using point-of-sale systems accurately.
- Monitored inventory levels and restocked supplies as needed.
- Ensured compliance with food safety regulations and quality standards.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Adhered to health regulations regarding food handling and sanitation standards.
- Prepared all food orders according to customer specifications.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Responded to customer questions regarding product availability.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Offered samples to promote and upsell specials.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Followed recipes and customer requests to prepare meals.
- Inspected labels on deli products to verify accuracy of pricing.
- Offered suggestions for additional items that would complement customer's order selections.
- Provided accurate pricing information when requested by customers.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Education
Accounting And Finance
Katherine Gibs
Manhattan , Ny 07.2001 - 07.2002
Christ The King
Queens , NySkills
- Customer service
- Driving box truck 26 ft
- Carpentry
Languages
English
Native/ Bilingual
Spanish
Full Professional
Certification
- Class e license
Timeline
Deli Clerk, grocery,stock, dairy
Keyfoodservices
07.2007 - Current
Accounting And Finance
Katherine Gibs
07.2001 - 07.2002
Christ The King