Kenny Khamphavong
Minneapolis,MN
Summary
Detail-oriented line cook skilled in time management and problem solving. Experience in delivering excellent customer service in fast-paced environments, ensuring satisfaction and repeat business. Dynamic culinary professional with experience in both line cooking and cake decorating. Known for effective team collaboration and creative problem solving, consistently ensuring efficient operations and high-quality customer experiences.
Overview
5
5
years of professional experience
Work History
Line Cook
Potbelly's Sandwich Shop
Maple Grove, Minnesota
04.2022 - Current
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Kept stations stocked and ready for use to maximize productivity.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Greeted customers and provided friendly customer service.
Cake Decorator
Nothing Bundt Cakes
Maple Grove, Minnesota
06.2020 - 04.2022
- Assisted customers with planning cake vision, including color, theme and size.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Assisted customers in selecting appropriate cake designs for their events.
- Handled cash, credit card and check transactions.
- Met with customers to discuss needed bakery items and take orders.
Education
High School Diploma -
Osseo Senior High
Maple Grove, MN06-2024
Skills
- Time management
- Order management
- Problem solving
- Attention to detail
- Creative thinking
- Active listener
- Customer relationship management
- Conflict resolution
- Fast-paced environment
- Team collaboration
- Customer inquiries
- Adaptability
Languages
Spanish
Limited
Hmong
Limited
Laotian
Limited
Timeline
Line Cook
Potbelly's Sandwich Shop
04.2022 - Current
Cake Decorator
Nothing Bundt Cakes
06.2020 - 04.2022
High School Diploma -
Osseo Senior High