Kenny MacKay
Denver,CO
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
5
5
Certification
Work History
Operations Supervisor
Falck Rocky Mountain
10.2022 - Current
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
Paramedic
SWTC EMS
07.2010 - 02.2023
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
ER Tech
Swedish Medical Center
01.2017 - 12.2022
- Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
- Assisted with resuscitation, CPR and emergency airway procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
- Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
Paramedic
University Of Colorado Anschutz Medical Campus
12.2020 - 10.2022
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
CCT-EMT/Paramedic
American Medical Response
01.2007 - 11.2018
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Lead CCT
AIRLIFE Denver
10.2015 - 11.2018
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Education
Bachelor of Science - Advanced Paramedic Practioner
Pueblo Community College
Pueblo, CO05.2024
FP-C - Flight Paramedicine
IAMED
Cleveland, OH03.2024
Paramedic Certification - Paramedicine
Pueblo Community College
Pueblo, CO05.2013
Skills
- Crew Development
- Incident Reporting
- Crew Recruitment
- Safety Protocols
- Critical Decision-Making Skills
- Direct Patient Care
- Life Support Management
- Treatment Planning
- Emergency Management
- Heart Monitoring
- Advanced Lifesaving Procedures
- Operational Standards
Timeline
Operations Supervisor
Falck Rocky Mountain
10.2022 - Current
Paramedic
University Of Colorado Anschutz Medical Campus
12.2020 - 10.2022
ER Tech
Swedish Medical Center
01.2017 - 12.2022
Lead CCT
AIRLIFE Denver
10.2015 - 11.2018
Paramedic
SWTC EMS
07.2010 - 02.2023
CCT-EMT/Paramedic
American Medical Response
01.2007 - 11.2018
- Advanced Life Support
- Critical Care Life Support Services
- Patient Assessments
- Medical Terminology Knowledge
- Paramedic Colorado State Certification
- Airway Management Techniques
- Nationally Registered Paramedic
- Extensive Human Anatomy
- Certified Emergency Room Paramedic
- BLS certified
- PALS - Pediatric Advanced Life Support
- Advanced Cardiac Life Support (ACLS) Certification 2018-Present
- First Aid/CPR Certified
- Paramedic NIMS Cert
- PHTLS - Prehospital Trauma Life Support
- ITLS Cert
Bachelor of Science - Advanced Paramedic Practioner
Pueblo Community College
FP-C - Flight Paramedicine
IAMED
Paramedic Certification - Paramedicine
Pueblo Community College
Accomplishments
- Supervised team of 450 staff members.
- Induction into the NSLS Leadership Honor Society 2022
- Pediatric Parliament Award 2022
- Paramedic of the year 2022
- Multiple Phoenix Awards
- Medal of Valor 2010
- Provider of the year 2014
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