Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenny Osorio

4300 Sheridan St,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service practices and related options. Dedicated Customer Service with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

Overview

9
9
years of professional experience

Work History

Building Coordinator

Spirit Airlines
01.2022 - Current
  • Coordinated security measures to maintain a safe environment for the staff.
  • Collaborated with other departments to address any issues impacting building operations efficiently.
  • Ensured compliance with local, state, and regulations through diligent documentation and reporting efforts.
  • Conducted regular facility inspections to identify repair needs or improvements.

Shipper/Receiver

Land Marine Toys
01.2017 - 02.2021
  • Checked shipments against paperwork and signed documents.
  • Picked orders, scanned products and packed boxes.
  • Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.

Dispatcher/Customer Service

Port Everglades
09.2015 - 07.2017
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Education

Bussines Administration

Broward College South Campus
Pembroke Pines, FL
05.2020

Skills

  • Bilingual
  • Motivational Skills
  • Task Delegation
  • Work Coordination
  • Friendly, Positive Attitude
  • Creativity Enhancement
  • Customer Service
  • Teamwork and Collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Building Coordinator

Spirit Airlines
01.2022 - Current

Shipper/Receiver

Land Marine Toys
01.2017 - 02.2021

Dispatcher/Customer Service

Port Everglades
09.2015 - 07.2017

Bussines Administration

Broward College South Campus

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Kenny Osorio