Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenny Ruiz Cardenas

East Hartford

Summary

Detail-oriented bank teller with expertise in customer service, financial advising, and transaction processing. Proven ability to resolve complaints and educate clients on banking products. Dedicated professional with extensive experience in customer service and financial advising. Strong problem-solving skills and attention to detail contribute to effective team collaboration and improved client outcomes. Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.

Overview

18
18
years of professional experience

Work History

Bank Teller

KeyBank National Association
Hartford
03.2025 - Current
  • Assisted customers with account inquiries and transaction requests.
  • Processed deposits and withdrawals accurately and efficiently.
  • Maintained cash drawer, ensuring proper cash handling procedures.
  • Educated customers on banking products and services available.
  • Collaborated with team members to ensure smooth daily operations.
  • Resolved customer complaints by providing solutions and support.

Financial Advisor

Banco de Credito del Peru
Lima
07.2012 - 07.2017
  • Collaborated with team members to enhance client relationship management processes.
  • Educated clients on financial products and services tailored to their needs.
  • Facilitated regular client meetings to review goals and adjust strategies accordingly.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Actively participated in marketing initiatives aimed at increasing brand awareness within the community.

Bank Teller

Banco Internacional del Peru
Lima
07.2007 - 07.2012
  • Assisted customers with account inquiries and transaction requests.
  • Processed deposits and withdrawals accurately and efficiently.
  • Maintained cash drawer, ensuring proper cash handling procedures.
  • Educated customers on banking products and services available.

Education

High School Diploma -

Augusto Salazar Bondy
Lima PERU
12-1999

Some College (No Degree) - Business Administration And Management

Universidad Privada Sa Juan Bautista
Lima Peru

Skills

  • Cash handling
  • Financial product knowledge
  • Transaction processing
  • Account management
  • Compliance awareness
  • Customer relationship management
  • Client education
  • Problem solving
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Sales techniques
  • Upselling skills

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Bank Teller

KeyBank National Association
03.2025 - Current

Financial Advisor

Banco de Credito del Peru
07.2012 - 07.2017

Bank Teller

Banco Internacional del Peru
07.2007 - 07.2012

High School Diploma -

Augusto Salazar Bondy

Some College (No Degree) - Business Administration And Management

Universidad Privada Sa Juan Bautista

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