Kenny Santana
Orlando
Overview
14
14
years of professional experience
Work History
Project Manager
Titan Roofing Professionnals
Clermont, FL
12.2025 - Current
- Developed and maintained client relationships to enhance customer satisfaction and loyalty.
- Executed sales strategies to achieve quarterly targets and drive revenue growth.
- Trained and mentored junior sales staff on best practices and product knowledge.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
Manager of Business Development and Sales
Ben And Jerrys Ice Creams
Canton, CT
11.2022 - 11.2025
- Developed strategic partnerships to enhance market presence and drive revenue growth.
- Led cross-functional teams to implement innovative sales strategies and improve customer engagement.
- Analyzed market trends to identify opportunities for expansion and product development initiatives.
- Mentored junior sales staff, fostering professional growth and enhancing team performance.
Sales
Help Finance Group
07.2022 - 10.2022
- Answered incoming calls and assisted consumers with taking control of their debts.
- Collected personal information to be eligible for financial assistance programs.
- Recommending consumers on how to make important financial decisions.
Manager
NYCE MotorCars
06.2015 - 06.2022
- Maintained luxury cars such as transporting the cars to mechanics for scheduled upkeep.
- Handling transactions between customers.
- Managed social media accounts and any promotion also created merchandise.
- Transported cars directly to customers in the New York tri-state area.
- Attended network events with other car enthusiasts.
- Worked with high profile clientele.
- Used Fleet management system Navotar to keep track of scheduling of the cars.
- Monitored incoming and outgoing calls for customer requests.
Sales Manager
James Vincent Bicycles
01.2012 - 06.2015
- Sold high end brand bicycles such as Trek, Cannondale, Specialized, and Dahon.
- Organized merchandise to drive continuous sales by promoting the latest bikes and products.
- Analyzed daily sales and expense information to maximize sales and net profits.
- Established rapport with customers building loyalty and long term relationships.
- Computing sales and negotiated pricing.
Education
Business Management
Three Rivers Community College
06.2010
High School Diploma - undefined
Norwich Free Academy
06.2008
Skills
- Organizational skills
- Merchandising
- Sales
- Multi-tasker
- Negotiation skills
- Interpersonal
- Reliable worker
- Fast Learner
Timeline
Project Manager
Titan Roofing Professionnals
12.2025 - Current
Manager of Business Development and Sales
Ben And Jerrys Ice Creams
11.2022 - 11.2025
Sales
Help Finance Group
07.2022 - 10.2022
Manager
NYCE MotorCars
06.2015 - 06.2022
Sales Manager
James Vincent Bicycles
01.2012 - 06.2015
High School Diploma - undefined
Norwich Free Academy
Business Management
Three Rivers Community College