Kenny Schmitz
Winter Garden,Florida
Summary
Accomplished and professional Leader with consistent record of success in sales, relationship management, and customer service. Acute business acumen with exceptional skills in exceeding revenue and sales goals through the development and implementation of various marketing and sales campaigns. Adept at managing all financial processes for P&L reporting, forecasting, budgeting, and business analysis. Proven record of success with overseeing store operations in various market segments throughout the Southern United States. Effectively develop and implement staff training programs to foster team work and drive cohesion across functions. Proficiently skilled in HR management, pay plan implementation and maintenance, and retail services.
Overview
31
31
years of professional experience
Work History
Store Manager
Lowes Home Improvment
Clermont, FL
12.2017 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Ros Dress for Less.
Orlando, Florida
01.2017 - 12.2017
- Responsible for all aspects of the Stores’ operations
- Led the entire operation of the Store to ensure that Company standards and best practices are consistently met
- Staff, train and develop leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment
- Recruits, trains and develops Associates
- Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
Store Manager
Office Depot, Inc.
Orlando, Florida
05.1999 - 01.2017
- Provided cross-functional management to a 35-member team of associates and five managers to ensure prompt and effective customer service, attainment of sales targets, and expansion into new market segments
- Processed payroll, reviewed and approved purchases, and monitored budget expenditures
- Developed and implemented promotional campaigns to drive sales and maximize profits
- Oversaw all aspects of inventory management with forecasted supply and merchandise needs
- Analyzed and compiled data to generate various reports for P&L, revenue capture, performance, and sales.
Store Manager
Food Lion, Inc.
New Smyrna Beach, Florida
08.1993 - 05.1999
- Consistently achieved sales goals and profit targets through the effective management of store operations and oversight of a $5Million inventory
- Developed and led a 23-member team of associates and six managers to ensure that customers received fresh food products and exemplary customer service
- Promptly delivered effective solutions to address customers’ concerns
- Leveraged incentives and promotional items to ensure customer satisfaction and achieve retention goals
- Led strategic planning to expand and increase market share to drive sales and achieve operational goals
- Managed budget to effectively allocate revenue resources and completed financial reports for P&L, payroll expenses, and accounts payable and receivable.
Education
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Accomplishments
- Effectively managed inventory valued at $1Million to ensure quality products available for sale to customers.
- Recognized as successful leader with a progressive career in sales and increased accountability for exceeding annual profit targets and building high performing teams.
- Earned multiple awards and recognition as top sales performer, effective manager of store operations, and leader of market share increases.
Areasofemphasis
- Retail Management
- Leadership & Teambuilding
- Customer Service & Retention
- Regulatory Compliance
- Presentations and Reporting
- Strategic Planning
- Marketing and Sales
- Event Planning & Management
- Field Audit Compliance
Personal Information
Title: Sales Manager
Timeline
Store Manager
Lowes Home Improvment
12.2017 - Current
Store Manager
Ros Dress for Less.
01.2017 - 12.2017
Store Manager
Office Depot, Inc.
05.1999 - 01.2017
Store Manager
Food Lion, Inc.
08.1993 - 05.1999