Early-career facilities and IT support professional with hands-on experience managing work orders, resolving user issues, and supporting workplace operations. Known for problem-solving, reliability, and attention to detail.
Work History
Facilities Intern
Jones Day | 10.2026 - Current
Supported daily facilities operations by responding to work orders and routing requests to appropriate teams.
Coordinated conference room readiness, ensuring spaces were set for meetings, events, and client visits.
Tracked inventory for office supplies, equipment, and facilities materials to maintain smooth workplace support.
Learned workplace procedures quickly while providing reliable support to facilities staff and internal clients.
IT Technical Support Intern
10 Months
Jones Day | 08.2025 - 06.2026
Resolved routine hardware, software, and connectivity issues for end users.
Supported setup, deployment, and configuration of laptops and monitors.
Assisted with organizing inventory management.
Education
Don Bosco Cristo Rey | Takoma Park, MD
Ray of Light Scholarship Recipient
3.5 GPA
Skills
Work order management
Work order analysis
Attention to detail
Time management
Inventory management
Multitasking
Reliability
Problem-solving
Teamwork and collaboration
Languages
Spanish
Limited Working
English
Professional Working
Interests
Video Gaming
Committed to improving personal fitness through regular participation in Basketball.