Ken'nya Johnson
Shreveport,Louisiana
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outside Lawn and Garden Sales Representative
Home Depot
08.2023 - Current
- Increased customer satisfaction by providing expert advice on lawn and garden products.
- Boosted sales revenue by effectively upselling related items and services.
- Provided exceptional customer service, addressing concerns promptly and resolving issues efficiently.
- Collaborated with store management to create eye-catching displays that promoted seasonal items.
- Streamlined inventory management for timely replenishment of popular products.
- Developed strong relationships with suppliers, ensuring best possible pricing and availability.
Medical Assistant
Externship Site
01.2024 - 04.2024
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Cashier/Customer Service Representative
Walmart
02.2021 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Certificate Diploma - Medical Assistant
Ayers Career College
Shreveport, LA05.2024
High School Diploma -
Woodlawn Leadership Academy
Shreveport, LA05.2022
Skills
- Patient Scheduling
- Procedure Assistance
- Medical Office Administration
- HIPAA Compliance
Certification
NRCMA Certified Medical Assistant
CPR/BLS
Skills
EKG
Triage
Injections
Problem Solving /Strong decision making skills/Ability to evaluate the needs of others
Strong Communication / Team Oriented with ability to build strong relationships
Timeline
Medical Assistant
Externship Site
01.2024 - 04.2024
Outside Lawn and Garden Sales Representative
Home Depot
08.2023 - Current
Cashier/Customer Service Representative
Walmart
02.2021 - 03.2023
Certificate Diploma - Medical Assistant
Ayers Career College
High School Diploma -
Woodlawn Leadership Academy
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