Summary
Overview
Work History
Education
Skills
Timeline
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Kennya Ramos

Lynwood,CA

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

4
4
years of professional experience

Work History

Amazon Delivery Driver

Kavac Logistics
06.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Administrative Assistant

UCLA Center X
10.2019 - 04.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Worked closely with facilitators to ensure Zoom meetings ran smoothly and supported guests with technological issues

Team Member

Sweetgreen
08.2022 - 03.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Bachelor of Arts - Psychology

University of California - Los Angeles
Los Angeles, CA
06.2023

Skills

  • Fluent in English
  • Fluent in Spanish
  • CPR certified
  • Customer Service
  • Adaptable and Flexible
  • Leadership
  • Verbal and Written Communication
  • Ability to Lift 50 Pounds
  • Microsoft Office
  • EMR skills

Timeline

Amazon Delivery Driver

Kavac Logistics
06.2023 - Current

Team Member

Sweetgreen
08.2022 - 03.2023

Administrative Assistant

UCLA Center X
10.2019 - 04.2023

Bachelor of Arts - Psychology

University of California - Los Angeles

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Kennya Ramos