Kenona Baivatu
Suva
Summary
A motivated graduate with a Bachelor's in Political Science and minors in Pacific Island Studies and Business Management. Skilled in effective communication and organizational support, dedicated to enhancing public service and fostering community engagement in a Passports and Consular Officer/Receptionist role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Living Specialist (Student Lead)
Brigham Young University Hawaii
09.2024 - 06.2026
- Developed and implemented event planning strategies, including budgeting, logistics, and marketing to maximize student participation.
- Managed and delegated tasks to student volunteers, facilitating successful execution of events and initiatives.
- Led weekly team meetings to coordinate residential events, discuss student concerns, and improve dorm life experiences.
- Assisted in conflict resolution and mediation between residents, fostering a positive and inclusive community environment.
- Assisted in conflict resolution and mediation between residents, promoting a positive and inclusive community.
- Coordinated events and activities to enhance student engagement and strengthen community involvement.
- Organized outreach programs to promote academic resources and support services for students.
- Coordinated with other departments to ensure efficient workflow processes.
Residential Assistant
Brigham Young University Hawaii
04.2023 - 09.2024
- Assisted students with personal and academic issues by offering guidance.
- Coordinated events and activities that enhanced community engagement and contributed to a welcoming living environment.
- Mediated student disagreements, promoting conflict resolution and maintaining a peaceful atmosphere.
- Acted as a mentor to residents, offering advice on school, campus life, and personal growth.
- Resolved disagreements between students to maintain a peaceful atmosphere.
- Made sure students followed residence hall rules and addressed any violations.
- Kept records of resident concerns and assisted with room assignments and check-ins/check-outs.
- Worked with other RAs and staff to plan events and solve problems.
- Utilized Genetec, Onity, Mercury, Teams, and Microsoft software to manage tasks effectively.
polynesian cultural center - Tour Guide
Jimmy Mapu
Laie
01.2023 - 04.2023
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Displayed a friendly demeanor while engaging with guests to enhance their experience.
- Answered visitor inquiries, providing detailed information about attractions and services.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
Administrative Assistance
Brighton Holdings Fiji Limited
01.2018 - 01.2022
- Provided high-quality customer service by addressing client concerns regarding shipment schedules, delays, and other logistical issues.
- Coordinated travel itineraries and accommodations for crew members to ensure timely arrivals at destinations.
- Ordered and managed office supplies for shipping operations, maintaining availability of essential materials for daily tasks.
- Tracked shipping-related expenses, including fuel costs, freight charges, and maintenance fees, and prepared detailed reports for management review.
Education
Bachelor of Arts - Political Science
Brigham Young University
La'ie, HI06-2026
High School Diploma -
Fiji LDS Church College
Suva12-2018
University of The South Pacific
Suva12-2018
Skills
- Crisis Management
- Emergency response
- Program Coordination
- Data management
- Communication
- Student Support
- Team leadership
- Teamwork
- Conflict Resolution
- Problem-Solving
- Team leading
- Conflict management
- Problem resolution
- Administrative Skills
- Safety Protocols
- Team collaboration
Accomplishments
- Part of the student body leader
- Nominated for 8 awards
- Won an award for best set and art film (Kula Film awards) in Fiji.
- Served as a Missionary of the Church of Jesus of Latter Day Saints in Sydney Australia
- Served as part of the human rights club in Brigham Young University.
Languages
English
Full Professional
Certification
- QPR Certificate
- CPR/AED/First Aid Certification
Timeline
Residential Living Specialist (Student Lead)
Brigham Young University Hawaii
09.2024 - 06.2026
Residential Assistant
Brigham Young University Hawaii
04.2023 - 09.2024
polynesian cultural center - Tour Guide
Jimmy Mapu
01.2023 - 04.2023
Administrative Assistance
Brighton Holdings Fiji Limited
01.2018 - 01.2022
Bachelor of Arts - Political Science
Brigham Young University
High School Diploma -
Fiji LDS Church College
University of The South Pacific