Kenoria Fletcher
Oklahoma City,OK
Summary
Versatile and compassionate Master of Social Work graduate with five years of experience in the mental health field, supporting children, adolescents, adults, and geriatric populations across diverse settings. Adept at navigating complex systems, providing culturally sensitive support, and managing high-stakes situations with professionalism and empathy. Seeking a position where I can apply my strong background in communication, coordination, and client advocacy while actively pursuing LMSW licensure. Committed to making a meaningful impact through program support, service delivery, and organizational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Coping Skills Program Developer and Facilitator
Self-Employed
Oklahoma City, OK
07.2025 - Current
- Developing and implementing structured coping skills program.
- Creating interactive activities, games, and exercises for children,adolescence, and families.
- Facilitating group and individual sessions in an educational/supportive context.
- Providing psychoeducational resources and practical guidance.
- Trauma-informed support practices.
- Strengths-based techniques.
- Resource development and distribution.
- Program evaluation and continuous improvement.
LMSW Candidate
Metro Family Therapy
Oklahoma City, OK
10.2024 - 07.2025
- Provide telehealth and in-person therapy to diverse populations using CBT and Person-Centered techniques.
- Support clients with emotional regulation, anxiety, and interpersonal challenges in a virtual setting.
- Maintain timely records and ensure client progress is tracked effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Social Work Practicum Student
Hope Community Services
Oklahoma City, OK
01.2024 - 07.2024
- Observed experienced mental health professionals during sessions, gaining valuable insights into successful therapeutic techniques and approaches.
- Gained exposure to diverse populations through clinical rotations, expanding cultural competence within therapy practice.
- Conducted assessments to identify client needs and develop tailored support plans.
- Facilitated psychoeducational groups to help clients develop life skills.
- Supported clients in developing effective coping strategies, fostering resilience and promoting personal growth.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for clients.
Crisis Case Manager II
Hope Community Services - Urgent Recovery Center
Oklahoma City, OK
07.2023 - 07.2024
- Responded to 988 crisis calls and texts, providing emotional support and de-escalation.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Provided on-site support in homes and community settings to individuals in acute emotional distress.
- Facilitated communication between clients and external resources to streamline access to services.
- Coordinated multidisciplinary teams to ensure comprehensive support for clients.
- Monitored client progress and adjusted treatment plans based on evolving needs.
- Trained new staff on crisis management protocols and best practices.
Justice Services Case Manager II
Hope Community Services
Oklahoma City, OK
07.2023 - 07.2024
- Supported clients involved in court diversion programs.
- Experience attending court weekly and working as part of a larger team including a judge, district attorney, public defender, probation officer, and other treatment providers to promote successful reintegration.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Advocate for clients rights when interacting with external agencies or institutions, always ensuring fair treatment.
- Coordinated client assessments to determine service needs and establish treatment plans.
Case Manager II
Red Rock Behavioral Health
Oklahoma City, OK
08.2020 - 06.2023
- Helped clients navigate mental health, addiction, and trauma-related issues.
- Facilitated rehabilitation and coping skills groups.
- Developed individualized treatment plans to address client needs and improve outcomes.
- Coordinated multidisciplinary team meetings to ensure comprehensive care for clients.
- Monitored client progress and adjusted interventions based on ongoing assessments.
- Facilitated case reviews to identify resource needs and enhance service delivery.
Social Work Practicum Student
Red Rock Behavioral Health
Oklahoma City, OK
05.2022 - 12.2022
- Maintained my own small caseload as an intern therapist.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Evaluated client's social, emotional and psychological needs to create treatment plans.
Shift Leader / Bartender
Eskimo Joe's
Stillwater, OK
08.2016 - 07.2020
- Delivered excellent customer service in a high-volume setting.
- Trained new staff and supported team development.
Education
MA - Social Work
University of Oklahoma
08-2024
BS - Psychology
Oklahoma State University
12.2019
Skills
- Crisis Management & De-escalation
- Client Advocacy & Engagement
- Program Development Support
- Ethical Decision Making
- Conflict Resolution
- Cultural Competency
- Cultural Responsive Practice
- Interdisciplinary Collaboration
- Team Collaboration
- HIPAA Compliance & Confidentiality Practices
Professional Skills
- Adaptability in Fast-Paced Settings
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Person-Centered Therapy
- Task-Centered Therapy
- Cognitive Behavioral Therapy
- Trauma- Informed Care
- Brief- Solution Focused Therapy
- Motivational Interviewing
- Play Therapy
- Psychoeducation & Patient Counseling
Clinical Skills
Certification
- CE-CERT
- Multiculturalism & Decolonization Mental Health Training
- LGBTQIA + Sensitivity: Being aware of our Biases
- Well Body Program Training
- CBT training
- Diagnosing SUD & Introduction To Integrated Treatment for Co-occurring Disorders
- Crisis Response Certification
- NASW Certification
- Ethical Dilemmas and Professional Responsibilities
- Motivational Interviewing
- Applied Suicide Intervention Skills Training
- CAMS for Teens
- Precision Diagnostics: The DSM-V-TR Text Revision
- Client Assessment Record (CAR)
- Domestic Violence: Through a Trauma Informed Lens
Timeline
Coping Skills Program Developer and Facilitator
Self-Employed
07.2025 - Current
LMSW Candidate
Metro Family Therapy
10.2024 - 07.2025
Social Work Practicum Student
Hope Community Services
01.2024 - 07.2024
Crisis Case Manager II
Hope Community Services - Urgent Recovery Center
07.2023 - 07.2024
Justice Services Case Manager II
Hope Community Services
07.2023 - 07.2024
Social Work Practicum Student
Red Rock Behavioral Health
05.2022 - 12.2022
Case Manager II
Red Rock Behavioral Health
08.2020 - 06.2023
Shift Leader / Bartender
Eskimo Joe's
08.2016 - 07.2020
BS - Psychology
Oklahoma State University
MA - Social Work
University of Oklahoma