Monique Parks
Hyattsville,Maryland
Summary
To enhance my human service skills and utilized my strengths in community based programs utilizing my skills as a Social Worker.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Case Manager Part-Time
Hillcrest Child Family Service Center
01.2018 - Current
- I ensure the well-being of clients in the community and support their development by assisting them with their physical, social, emotional, and daily needs.
- As a case manager, I complete daily documentation to update clients progress or needs in tracker systems such as HMIS, Credible or InSync.
- I provide support to both adults and children in care, offering crisis intervention, behavior management, and life skills training in one-on-one settings or group environments.
- I plan, develop, implement, and evaluate recreational, social, and educational activities for my clients, reporting to the Program Coordinator.
- In my role, I help clients function more safely and independently in their homes and communities by facilitating various activities and serving as a positive role model.
- I identify social, economic, recreational, and educational services in the community that meet my clients' needs, maintaining connections with other agencies, professionals, government officials, and the community.
- I recognize potential emergency situations, assess them accurately, and develop strategies to address these challenges.
- I also assist the case management team in identifying potential problems and monitor my clients’ progress and well-being, supporting the team in evaluating the effectiveness of management plans.
- Additionally, I provide emotional support and feedback to my clients and their families.
- I attend weekly meetings with doctors, DBH staff, and outside case managers to discuss client updates related to their mental or physical health.
- Collaborating with a team of doctors, nurses, and psychiatrists, I address clients' referral needs and complete referral packages for those requiring outside services such as metro access, home health aides, and DDS services.
- In this capacity, I serve populations with mental health issues, intellectually and developmentally delayed disabilities, and those experiencing homelessness.
Supervisor
DHS homeless shelter
04.2020 - 01.2024
- As a supervisor, I oversee a staff of twenty at three shelter locations.
- I order necessary supplies for all sites and coordinate staff meetings while delegating duties to employees.
- I complete appropriate logbook entries and participate in weekly IRP and BHIP meetings, where our team collaborates on clients' care plans and progress.
- These meetings aim to enhance collaboration, communication, and coordination of care among health professionals involved in each client's treatment, allowing me to update clients' goals according to their needs.
- Additionally, I attend weekly meetings with doctors, DBH staff, and outside case managers to discuss client updates related to their mental or physical health.
- In collaboration with a team of doctors and nurses, I address clients' referral needs and complete referral packages for those requiring outside services such as metro access, home health aides, CRF and DDS services.
- Our work serves populations dealing with mental health issues, intellectual disabilities, and homelessness.
Residential Aide Part-Time
Calvary Women’s Shelter
01.2018 - 01.2023
- I attend CCADV trainings/meetings as required.
- I participate in staff meetings/trainings.
- I assist in fundraising and community awareness activities.
- I record and compile statistics as required.
- I represent Center at related community meetings as requested by management.
- I also perform related duties as required and/or deemed necessary by management.
- I monitor all cameras on site to ensure the safety of the residents and staff.
IA
Washington Metropolitan High School
01.2017 - 01.2019
- Provide direct and indirect instructional support to students in a positive environment.
- Employ special educational strategies and techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, and memory.
- Teach socially acceptable behavior, as determined by the students’ individualized education programs (IEPs) by employing techniques in an overall positive behavioral support system.
- Modify the general education curriculum for students with disabilities based upon a variety of instructional techniques and technologies.
- Assist in preparation of data for local, state, and federal reports, maintain professional competence by participating in staff development activities.
Special Education Educator
Eagle Academy PCS
01.2015 - 01.2017
- Modify the general education curriculum for students with disabilities based upon a variety of instructional techniques and technologies.
- I plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
- I establish and enforce rules for behavior and procedures for maintaining an environment conducive to learning for all students.
- I meet with parents to discuss their children's progress and to determine priorities for their children and their individualized educational needs.
- I confer with parents, administrators, testing specialists, social workers, and other professionals to develop individualized education programs (IEPs) designed to promote students' educational, physical, and social/emotional development.
- I maintain accurate and complete student records and prepare reports on children and activities, as required by laws, district policies, and administrative regulations.
- I establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
Special Education Educator
Foundations School
01.2012 - 01.2016
- I provide direct and indirect instructional support to students in a positive environment.
- I employ special educational strategies and techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, and memory.
- I instruct students in academic subjects using a variety of techniques such as phonetics, multi-sensory learning, and repetition to reinforce learning and to meet students' varying needs and interests.
- I teach socially acceptable behavior, as determined by the students’ individualized education programs (IEPs) by employing techniques in an overall positive behavioral support system.
- Modify the general education curriculum for students with disabilities based upon a variety of instructional techniques and technologies.
- I assist in preparation of data for local, state, and federal reports and maintain professional competence by participating in staff development activities, curriculum development meetings, and other professional opportunities.
ITPM Monitor (Part-Time)
Culbreth & Culbreth, LLC (DYRS)
01.2008 - 01.2011
- I serviced at risk youth under the D.C Superior Court Juvenile monitoring services.
- Mentored and counseled eight at risk youth girls on the daily basis.
- Used verbal and other techniques to de-escalate conflicts, tensions, fights or other disturbances, and if necessary, physically restrains and imposes discipline on youth consistent with department policies and procedures.
- I also was responsible for nightly curfew monitoring for these female youths.
- Maintains ongoing visual contact with all youth under their supervision and engages the youth in a positive and developmentally appropriate manner.
- I performed daily documentation on the youth progress under their curfew as well as their performance in the community.
Community Support Worker
Kidd International (Contractor for CFSA)
01.2008 - 01.2011
- I serviced twelve DSM-IV diagnosed consumers to reach their desired outcomes outlined in their Treatment plans by linking them to community services and providing a variety of life skill activities.
- Lead and participated in group counseling sessions.
- Conducted home visits, documented interactions between children and family members during visits and reported issues or concerns to my supervisor during weekly supervision.
- Engaged absent parent or sought additional family supports to ensure stability in the home and care of the child.
- Assessed and referred absent parent to supportive programs (educational, parenting, employment/vocational) to ensure their stability to become active and supportive with the family.
- Provided support assessed and coordinated referrals on a wide variety of community-based resources and services for families.
- I provided a wide variety of administrative functions; case planning/management, filing various materials for inclusion into client records; produced a variety of reports and documents; and completed necessary forms.
- Consulted with Child and Family Services Agency, Department of Mental Health and Department of Youth Rehabilitation Services Social Workers on joint cases.
- I prepared court reports for all court involved clients.
Tutor/Mentor (Part-Time)
01.2004 - 01.2010
- I tutored six youth in academic subject areas to address their identified educational needs.
- Mentor sixteen youth to achieve their desired educational, social and emotional outcomes.
- Coordinate with providers and caregivers to develop and implement strength based behavioral plan.
Administrative Assistant
Dept. Of Veterans Affair
01.2005 - 01.2009
- Assistant to Lead Secretary of DC Region, coordinated the logistics for all office meetings, fielded telephone calls, Xeroxing, filing, typed and proofread correspondence prior to submission to the Lead Secretary for finalization.
Education
Graduate - Social Work
University of the District of Columbia
Washington , DC 09.2021 - 05.2024
Associate’s Degree - Liberal Arts
Maryland Eastern Shore
Potomac Senior High School
Oxon Hill, MarylandSkills
- Core Clinical SkillsCrisis intervention
- de-escalation techniquessafety planning and risk assessment (suicidality, violence)
- Care planning and coordinationIndividualized treatment planning
- Coordinating services across providers (therapy, medication management, housing, employment)Resource navigation (insurance, benefits, community programs)
- Monitoring progress and adjusting plansEvidence-based practiceKnowledge of interventions
Certification
- Certified Nursing Assistant
- CPR and First Aide
- Certified Child Care Specialist
Specialized Trainings
- Mandated Reporter
- HMIS
- Insync
- Credible
- Quickbase
- HIV/AIDS
- Teens and Sexual Transmitted Diseases
- How to Deal With Youth with ADHD
- How to Understand Transgender Teens
- How to Maintain a Relationship with Birth Parents
- Helping Foster Child with Grief and Loss
- How to Deal with Sexually Abused Youth
- Narcan training
Timeline
Graduate - Social Work
University of the District of Columbia
09.2021 - 05.2024
Supervisor
DHS homeless shelter
04.2020 - 01.2024
Case Manager Part-Time
Hillcrest Child Family Service Center
01.2018 - Current
Residential Aide Part-Time
Calvary Women’s Shelter
01.2018 - 01.2023
IA
Washington Metropolitan High School
01.2017 - 01.2019
Special Education Educator
Eagle Academy PCS
01.2015 - 01.2017
Special Education Educator
Foundations School
01.2012 - 01.2016
ITPM Monitor (Part-Time)
Culbreth & Culbreth, LLC (DYRS)
01.2008 - 01.2011
Community Support Worker
Kidd International (Contractor for CFSA)
01.2008 - 01.2011
Administrative Assistant
Dept. Of Veterans Affair
01.2005 - 01.2009
Tutor/Mentor (Part-Time)
01.2004 - 01.2010
Associate’s Degree - Liberal Arts
Maryland Eastern Shore
Potomac Senior High School