Kenosha Jenkins
Jacksonville
Summary
Detail-oriented professional experienced in warehouse operations, delivery services, customer service, and education support. Skilled in communication, problem-solving, and classroom management, with a proven ability to thrive in fast-paced environments while delivering high-quality service.
Overview
9
9
years of professional experience
Work History
Ess Substitute Teacher
Ess
Jacksonville
10.2024 - Current
- Managed classroom environments to enhance student engagement and facilitate effective learning.
- Implemented lesson plans prepared by full-time teachers effectively.
- Supervised student behavior to uphold a safe learning atmosphere and promote positive interactions.
- Communicated daily activities clearly with students and staff to ensure smooth classroom operations.
Delivery Driver
Amazon
Jacksonville
10.2024 - 04.2025
- Delivered packages efficiently to residential and commercial locations.
- Maintained accurate delivery logs and documentation, ensuring timely tracking and accountability.
- Adhered to safety protocols while operating delivery vehicles, promoting safe transportation practices.
- Inspected vehicles daily for maintenance needs and safety compliance, supporting reliable delivery operations.
Warehouse Worker
Amazon
Jacksonville
06.2023 - 12.2023
- Loaded and unloaded trucks to facilitate on-time product delivery.
- Operated forklifts and pallet jacks to optimize inventory movement.
- Staged and sorted multiple types of products for loading.
- Organized and maintained storage areas to enhance accessibility of items.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Preserved safe work environment by maintaining clean workstations and pallet area.
Customer Service Representative
Solera
Jacksonville
10.2022 - 05.2023
- Answered customer inquiries and provided accurate information on products and services to enhance customer understanding.
- Assisted customers with inquiries and effectively resolved issues to improve satisfaction.
- Managed customer accounts and updated information in the database.
- Coordinated communication between departments to streamline service delivery.
Sales Associate
7 Eleven Store
Yorktown
04.2022 - 09.2022
- Welcomed customers and delivered exceptional service to foster loyalty.
- Guided customers in product selection to enhance shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Monitored inventory levels and restocked shelves to ensure product availability.
Crew Member
McDonald's
Jacksonville
05.2017 - 03.2018
- Operated cash register and processed customer transactions, ensuring accurate handling and prompt service.
- Resolved customer inquiries and complaints, enhancing customer satisfaction through professional and courteous interactions.
- Maintained cleanliness of work areas and dining spaces, contributing to a positive dining experience for customers.
- Prepared food items according to safety and quality standards.
Education
Jean Ribault High
Jacksonville, FLBethune-Cookman University
Daytona Beach, FLSkills
- Classroom management
- Lesson plan implementation
- Student supervision
- Educational communication
- Problem solving
- Customer service
- Multitasking strength
- Friendly and outgoing
- Cash register operation
Timeline
Ess Substitute Teacher
Ess
10.2024 - Current
Delivery Driver
Amazon
10.2024 - 04.2025
Warehouse Worker
Amazon
06.2023 - 12.2023
Customer Service Representative
Solera
10.2022 - 05.2023
Sales Associate
7 Eleven Store
04.2022 - 09.2022
Crew Member
McDonald's
05.2017 - 03.2018
Jean Ribault High
Bethune-Cookman University