Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenosha Medina

Bloomfield ,NM

Summary

Communicative Family Advocate with respect for diverse values and cultures. Determined with 2 years of experience supporting families. Remains calm and poised in all types of situations.

Likable Crossing Guard with knowledge of traffic monitoring and assessing road hazards.

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Detail-oriented in chart preparation, following established protocol for records retention and security.

Collaborative team member, maintaining positive communication and friendly nature. Ready to help team achieve goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Tribal Family Advocate

Childhaven
08.2022 - Current
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
  • Identified available community resources and programs for families and children.
  • Documented data and completed accurate updates to case records.
  • Made referrals to appropriate services, following up to confirm patients received access to required care
  • Documented data and completed accurate updates to case records
  • Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.

School Crossing Guard

Farmington Police Department
03.2022 - 05.2022
  • Instructed children to safely cross streets using crosswalk and watching traffic lights.
  • Used signs, hand signals and flags to control car and foot traffic conditions.
  • Withstood adverse environmental conditions.
  • Developed key relationships with both adults and children through effective communication and purposeful engagement.
  • Discouraged children from behaving unsafely near traffic to reduce injuries and accidents.
  • Safely assisted average of 20 children per day across busy highway in adverse weather conditions and traffic conditions
  • Communicated with school administration via radio to relay potential problems or dangers

Registered Dental Assistant

Catharine Farinelli DDS.
11.2018 - 03.2022
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
  • Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
  • Helped Dentist complete routine and advanced procedures by preparing patients and instruments for expected needs.
  • Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
  • Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Used Eagle soft to document and maintain patient information and health background.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Sterilized rooms and prepped equipment and instruments for 8 procedures daily
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Explained treatment procedures and instructed patients on home care guidelines
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines

Barista, Lead Barista, Assistant Manager

Coffee
08.2015 - 10.2018
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Received and accurately processed customer payments
  • Protected store assets and facilities by ensuring compliance with company policies and procedures
  • Developed knowledge of Coffee beans including growing practices and flavor profiles
  • Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties
  • Customer service
  • Monitored cafe for seating availability, safety and well being of guests
  • Maintained calm demeanor during high-volume periods and special events
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
  • Cleaned and sanitized work areas, utensils and equipment
  • Managed 13 team members, including scheduling, training and conflict resolution
  • Greeted guests with pleasant smile and superior customer service
  • Updated menu with daily offerings and specials, using personalized artistic touches
  • Ordered, received and stocked supplies and retail products.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.

Waitress

Golden Corral
02.2014 - 11.2015
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Stocked and maintained silverware, linen and condiments
  • Correctly calculated charges, issued bills and collected payments
  • Served guests food as soon as it was prepared, which helped to ensure that it was eaten at proper temperature
  • Regularly checked on guests to ensure satisfaction with each food course and beverages
  • Completed opening and closing checklists according to set standards
  • Maintained professional tone of voice and words at all times, including during peak rush hours
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Trained new waitstaff on proper food handling, customer service and safety procedures
  • Used cash registers and credit card machines to cash out customers
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers

Education

No Degree - Dental Assisting Certification

Kirkwood Community College
Cedar Rapids, IA
01.2019

High School Diploma -

Farmington High School
Farmington, United, NM
2014

Skills

  • Crisis Situations
  • Child Abuse and Neglect Identification
  • Compassionate Care
  • Large Caseloads
  • Client Advocacy
  • Dental radiography
  • Dental office administration
  • Equipment sterilization
  • Infection control proficiency
  • Patient relations
  • Insurance billing
  • Proficient in Eaglesoft
  • Pedestrian safety
  • Organization and Time Management
  • Cultural Awareness
  • First Aid/CPR
  • Flexible and Adaptable
  • Data Entry
  • Critical Thinking

Certification

Registered Dental assistiant

Timeline

Tribal Family Advocate

Childhaven
08.2022 - Current

School Crossing Guard

Farmington Police Department
03.2022 - 05.2022

Registered Dental Assistant

Catharine Farinelli DDS.
11.2018 - 03.2022

Barista, Lead Barista, Assistant Manager

Coffee
08.2015 - 10.2018

Waitress

Golden Corral
02.2014 - 11.2015

No Degree - Dental Assisting Certification

Kirkwood Community College

High School Diploma -

Farmington High School

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Kenosha Medina