Kensi Kensel
Plano,IL
Summary
Dedicated and committed to enhancing the work environment, my primary objective is to contribute positively in a new job. I execute tasks with accuracy and precision, always striving to surpass expectations and deliver exceptional results.
Overview
3
3
years of professional experience
Work History
Babysitter
The Hillgoth Family
05.2022 - 08.2024
- Played games, tutored, worked on puzzles, played sports, and read books to young children.
- Planned fun outings and educational activities to keep children entertained.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Cashier/Sales Associate
Walmart
01.2023 - 08.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier/Customer Service
Pizza Hut
02.2022 - 12.2022
- Encompassed both front-end and back-end operations, showcasing versatility and commitment to delivering high-quality service
- Improved customer experience through effective communication and order management
- Provided exceptional customer care in both over the phone and face to face interactions
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor's degree - Business Management, Entrepreneurship
Eastern Illinois University
Charleston, IL05.2027
Skills
Time Management
Strong Work Ethic
Dependability
Leadership
Patience and Empathy
Critical Thinking
Activity Planning
Conflict Resolution
Accomplishments
- Sandra and Jack Pine Honors College Presidential Scholarship winner
- Dean's List Fall 2023 and Spring 2024
- Nominated and chose to act as a panelist for the Annual Articulation Conference
Assessments
- Work motivation, Proficient, 06/23, Level of motivation and discipline applied toward work. Full results: Proficient.
- Front desk agent (hotel), Proficient, 01/22, Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient.
- Work style: Reliability, Proficient, 06/23, Tendency to be reliable, dependable, and act with integrity at work. Full results: Proficient.
- Early childhood development, Proficient, 02/23, Knowledge of the development of children ages 0-3 and of ways to foster that development. Full results: Proficient.
- Retail customer service, Proficient, 01/22, Responding to customer situations in a retail setting. Full results: Proficient.
- Work style: Reliability, Proficient, 01/22, Tendency to be reliable, dependable, and act with integrity at work. Full results: Proficient.
- Customer service, Proficient, 06/23, Identifying and resolving common customer issues. Full results: Proficient.
Timeline
Cashier/Sales Associate
Walmart
01.2023 - 08.2023
Babysitter
The Hillgoth Family
05.2022 - 08.2024
Cashier/Customer Service
Pizza Hut
02.2022 - 12.2022
Bachelor's degree - Business Management, Entrepreneurship
Eastern Illinois University
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