Kensia David
Balch Springs,TX
Summary
Results-oriented Program Manager enthusiastic about taking on new challenges. Successful at developing innovative strategies to capitalize on dynamic market conditions. Strategic planner and clear communicator with an adaptable approach. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Manager
Right At School
Mesquite, TX
09.2023 - 11.2023
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
Educator
Right At School
Mesquite, TX
11.2022 - 08.2023
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Organized activities and resources to promote student engagement in learning.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Encouraged critical thinking skills among students through problem-solving activities.
Afterschool Counselor
Kidz Zone
Dallas, TX
08.2022 - 11.2022
- Provided guidance and support to students in a safe, nurturing environment.
- Organized and implemented educational activities, such as games, arts and crafts projects, music lessons, sports competitions.
- Collaborated with school staff to develop student-centered goals and objectives for after-school programs.
- Supervised individual and group activities in the after-school program.
- Monitored student behavior during recreational activities and provided appropriate feedback when necessary.
Sales Associate
Versona
Mesquite, TX
03.2022 - 09.2022
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Scheduled shifts for fellow associates during peak traffic times.
Cashier
Chick-fil-A
Mesquite, TX
10.2020 - 03.2022
- Greeted customers and answered any questions they had about the store's products and services.
- operated the cash register efficiently and accurately and processed payments by cash, check, credit card, gift card, or automatic debit.
- Issued receipts, refunds, credits or changes due to customers.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Associate of Science -
Dallas College
Mesquite, TX05.2024
High School Diploma -
West Mesquite High School
Mesquite, TX06.2022
Skills
- Partnership Development
- Team Development
- OSHA Compliance
- Customer Service
- Public Speaking
- Flexible and Adaptable
- Sales and Marketing
- Employee Scheduling
- Decision-Making
Certification
PCT certified
CPR certified
Languages
English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Program Manager
Right At School
09.2023 - 11.2023
Educator
Right At School
11.2022 - 08.2023
Afterschool Counselor
Kidz Zone
08.2022 - 11.2022
Sales Associate
Versona
03.2022 - 09.2022
Cashier
Chick-fil-A
10.2020 - 03.2022
Associate of Science -
Dallas College
High School Diploma -
West Mesquite High School
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