Kenslee Ackerman
Williamsburg,OH
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Also Compassionate Dog Bather known for the ability to efficiently and productively manage grooming tasks. Specialized skills include gentle handling techniques, knowledge of various coat types, and adeptness in using a wide range of grooming tools. Excel in time management, patience, and communication, ensuring each pet's comfort and safety during the bathing process.
Overview
3
3
years of professional experience
Work History
Cashier/ Cook/Restaurant Server
Mount Orab Larosa’s
Mount Orab, Ohio
01.2022 - Current
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Ensured all food safety and sanitation guidelines were followed.
- Assisted with special catering orders as requested by customers.
- Trained new team members on store operations related to the prepared foods department.
- Rotated stock on shelves to ensure freshness and quality of products being sold.
- Created labels for packaged items such as salad dressings, dips.
- Maintained cleanliness and organization of work area, including washing dishes, utensils, and pots and pans as needed.
- Checked out customers quickly at the register while maintaining a friendly attitude.
- Followed recipes for preparing various types of hot and cold foods.
- Accurately weighed items when packaging them for sale.
- Prepared salads, sandwiches, platters. according to established standards.
- Performed opening and closing procedures including cleaning counters and equipment.
- Responsible for stocking shelves with prepared foods products.
- Utilized knowledge of dietary restrictions and allergens to prepare food safely for all customers.
Dog Bather
Pristine Pet Spa
Cincinnati, Ohio
04.2024 - 06.2024
- Ensured safety protocols were followed throughout the grooming process.
- Brushed out mats from fur coats using proper techniques.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Inspected tools and equipment before use to ensure they are safe for use on animals.
- Monitored animals for signs of distress or discomfort during bath time.
- Provided nail trims and ear cleaning as requested by the customer.
- Maintained cleanliness of the facility at all times.
- Toweled off pets after baths to remove excess water from fur coat.
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Performed dog brushing services including dematting and flea treatments.
- Cleaned and sanitized tubs, tools, and equipment after each use.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Bathed large number of animals during each shift.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
- Assisted with grooming tasks such as bathing, brushing, and nail trimming.
Education
High School Diploma -
Williamsburg High School
Williamsburg, OH05-2024
Skills
- Customer service
- Product knowledge
- Team training
- Effective communication
- Problem solving
- Active listening
- Positive and professional
- Strong teamwork
- Multitasking and organization
- Animal handling
- Grooming techniques
- Cleaning
- Heavy lifting
- Nail trimming
- Kennel cleaning and sanitizing methods
- Grooming and bathing
- Canine CPR
- Patience with animals
- Safe restraint practices
- Ear cleaning
- De-matting techniques
- Housekeeping duties
- Administrating Medicine
- Drawing up vaccines
References
References available upon request.
Timeline
Dog Bather
Pristine Pet Spa
04.2024 - 06.2024
Cashier/ Cook/Restaurant Server
Mount Orab Larosa’s
01.2022 - Current
High School Diploma -
Williamsburg High School