Kent Dalton
Bel Air,MD
Summary
Collaborative leader dedicated to fostering an engaged and empowering work culture through strong partnerships with coworkers. Proven track record of building and maintaining relationships with diverse stakeholders in fast-paced, dynamic environments. Skilled in team building, leadership, and motivation, with a natural ability to solve analytical problems. Excellent customer relations aptitude and a talent for building strong relationships. Utilizes independent decision-making skills and sound judgment to positively impact company success. Committed to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car
06.2022 - Current
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Assisted customers in selecting appropriate car models based on their needs.
- Trained new employees on operational procedures related to car rentals.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Materials Manager
Kitchen and Bath Creations LLC
04.2019 - 06.2022
- Created a database for materials, hardware, and shipping
- Managed the inflow of cabinetry, hardware, and parts
- Assisted in customer service to include data entry, answering phones, and sc he dulling shipments of cabinetry to customers
Resident Assistant
UMBC
08.2020 - 05.2021
- Coordinated student events such as movie nights, game nights, and other social activities.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Assisted with resolving student conflicts and disputes.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Participated in staff selection and recruitment and attended leadership and training development opportunities.
Hospital Corpsman
United States Navy, USN
08.2014 - 03.2019
- Facilitated patient care by performing examinations and administering treatment.
- Ensured compliance with infection control protocols within the hospital setting.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Performed daily medical assessments of patients and recorded vital signs.
Education
Some College (No Degree) - Chemistry
United States Naval Academy
Annapolis, MDBachelor of Arts - Biology
University of Maryland Baltimore County
12-2021
Skills
- Adaptability
- Problem Solving
- Staff Training and Development
- Attention to detail
Affiliations
- Choir Member at St. Margaret Parish Bel Air, MD
Accomplishments
- Good Conduct Medal United States Navy
- Joint Service Achievement Medal United States Navy
- Marksman Ribbon United States Navy
Timeline
Management Trainee
Enterprise Rent-A-Car
06.2022 - Current
Resident Assistant
UMBC
08.2020 - 05.2021
Materials Manager
Kitchen and Bath Creations LLC
04.2019 - 06.2022
Hospital Corpsman
United States Navy, USN
08.2014 - 03.2019
Some College (No Degree) - Chemistry
United States Naval Academy
Bachelor of Arts - Biology
University of Maryland Baltimore County
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