Summary
Overview
Work History
Education
Skills
Certification
hobbies
References
Timeline
Generic

Kent Ernest

Jacksonville Beach,FL

Summary

Motivated Retail Expert with half a decade of customer service experience in fast-paced retail environments. Excellent verbal and written communication skills, manages to meet deadlines while working within strict metrics. Flexibility to work nights, weekends and holidays to offer optimal support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cart Assistant

Walmart
03.2024 - Current
  • Coordinated and collected carts from parking lots, lawn and inside store.
  • Collected and transported carts and flatbeds back to cart room.
  • Contributed to a positive work environment by maintaining a friendly demeanor and professional attitude at all times.
  • Demonstrated reliability through punctuality, consistent attendance, and dedication to completing assigned tasks on time.

Amazon Delivery Associate

North Florida Courier
10.2023 - 12.2023
  • Enhanced delivery efficiency by optimizing route planning and time management.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Reduced delivery errors by double-checking orders and verifying addresses prior to departure.
  • Improved safety record through diligent vehicle maintenance and adherence to traffic regulations.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in the role.

Inbound Expert

Target
07.2020 - 09.2023
  • Offered technical support for online purchases and helped customer navigate website to facilitate buying process.
  • Followed standard operating procedures when handling customer problems and complaints.
  • Demonstrated Problem solving skills when tasked with Unloading seasonal freight from truck
  • Fulfilled orders through order pick up and drive up
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Cashier

Sandwich House Tres
11.2018 - 06.2020
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked prices for customers and processed items sold by scanning barcodes

Education

Bachelor of Science Healthcare Administration - Healthcare Administration And Management

Western Governors University
Salt Lake City, UT
12-2026

High School Diploma -

Cascade High School
Everett, WA
06.2020

Skills

  • Stocking and replenishing
  • Customer assistance
  • Stacking Pallets
  • Money handling
  • Adaptability
  • Bilingual
  • Product Knowledge

Certification

Mechanical Torque Certification

W.A.V.E Certified

Crown Electric Jack Certified

hobbies

  • Video Games
  • Watching Anime
  • Reading Manga
  • BMX
  • Electric LongBoarding

References

Minako Matsumura

(425)306-3777

Info@tressandwich.com

Scott Stencil

(425)220-9069

SStencil@Everettsd.org

Shawna

maluhia02@hotmail.com

(425)449-6738

Javier Garcia

(904)-887-6983


Timeline

Cart Assistant

Walmart
03.2024 - Current

Amazon Delivery Associate

North Florida Courier
10.2023 - 12.2023

Inbound Expert

Target
07.2020 - 09.2023

Cashier

Sandwich House Tres
11.2018 - 06.2020

Bachelor of Science Healthcare Administration - Healthcare Administration And Management

Western Governors University

High School Diploma -

Cascade High School

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Kent Ernest