Summary
Overview
Work History
Education
Skills
Languages
Timeline
Education and Training
Generic

Kent Hernandez

COLORADO SPRINGS

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Overview

19
19
years of professional experience

Work History

Shift Leader/ Bartender/ Server

Wines Of Colorado
03.2023 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Bartender

Longhorn Steakhouse
10.2014 - 09.2022
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.

Bartender

Buffalo Wild Wings
05.2013 - 12.2019
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Bartender

Miller's Ale House
06.2006 - 03.2013
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.

Education

Associate of Arts - Education

Miami Dade College
Miami, FL
01.2003

Skills

  • People Skills
  • Customer Service
  • Flexible Schedule
  • Conflict Resolution
  • Reliable & Trustworthy
  • Fluent in Spanish
  • Supervision & Leadership
  • Problem-solving
  • Team leadership

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader/ Bartender/ Server

Wines Of Colorado
03.2023 - 05.2025

Bartender

Longhorn Steakhouse
10.2014 - 09.2022

Bartender

Buffalo Wild Wings
05.2013 - 12.2019

Bartender

Miller's Ale House
06.2006 - 03.2013

Associate of Arts - Education

Miami Dade College

Education and Training

other

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