Amanda Lane
Troy,TX
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Bartender/Shift Leader
Oak & Ivy Wine Bar Bistro
Woodway, TX
05.2023 - 06.2024
- As a server and bartender, I advanced my customer service skills.
- Established rapport with clientele resulting in repeat business.
- Oversaw the daily functions of the front-end team in my role as a shift leader
- Created monthly employee schedules and provided training for new employees in various front of house roles.
Cracker Barrel Server
Cracker Barrel
Temple, TX
09.2022 - 05.2023
Server
Doc B's Fresh Kitchen
Austin, TX
05.2018 - 04.2021
- Provided exemplary and prompt service to guests by managing order taking, food and drinks delivery, table clearing tasks efficiently.
- Training was an essential part of my duties, as well as revising and updating the entire training program.
Server/Training Coordinator/ Key Manager
Texas Roadhouse
Pflugerville, TX
05.2015 - 05.2018
- Responsible for overseeing training programs
- Held pivotal management role in various front of house positions
- I created an entirely new training program that was more efficient and successful.
Education
High School Diploma -
Taylor High School
Taylor, TX12.2013
Skills
- People
- Customer Service
- Training
- Upselling
- Management
- Sales
- Employee Orientation
- Cash handling
- Communication skills
- Serving
- Bartending
- Guest services
- Organizational skills
- Store management
Certification
- TABC
- Food Handler Certificate
Timeline
Server/Bartender/Shift Leader
Oak & Ivy Wine Bar Bistro
05.2023 - 06.2024
Cracker Barrel Server
Cracker Barrel
09.2022 - 05.2023
Server
Doc B's Fresh Kitchen
05.2018 - 04.2021
Server/Training Coordinator/ Key Manager
Texas Roadhouse
05.2015 - 05.2018
- TABC
- Food Handler Certificate
High School Diploma -
Taylor High School
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