Kent Hill II
Palm Coast,USA
Summary
Dynamic and results-driven professional with extensive experience at Amazon and Winn Dixie. Proven expertise in customer engagement and food safety, consistently enhancing service quality. Adept at managing time-sensitive tasks and maintaining high standards of cleanliness and sanitation, ensuring customer satisfaction and operational efficiency. Strong communicator with a focus on achieving sales goals.
Overview
7
7
years of professional experience
Work History
Deli Associate
Winn Dixie
06.2024 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Appointment Setter
Florida Home Air Cooling
01.2021 - 05.2025
- Following up with prospective clients
- Arranging and scheduling sales appointments
- Have adequate product knowledge
- Contact prospective customers to schedule appointments
- Provide information to potential clients
- Provide outbound calls
- Answer inbound calls
- Balancing multiple tasks and prioritizing appointments
- Communication skills
- Identifying potential customers
- Keep crm records by appointment setter
- Schedule meetings for sales teams
Customer Service Associate
Amazon
03.2018 - 05.2020
- Listen to customers' questions and concerns and provide answers or responses.
- Provide information about products and services.
- Take orders, calculate charges, and process billing or payments.
- Review customer accounts and make changes, if necessary.
- Handle returns or complaints.
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL05.2022
Skills
- Food safety
- Cleaning and sanitizing
- Safe food handling practices
- Customer engagement
- Workplace safety
- Stock rotation
- Proper food handling
- Cleanliness and sanitation
- Accurate money handling
- Inventory rotation
- Cash handling proficiency
- Sales proficiency
- Product presentation
- Order taking accuracy
- Register operations
- Sales expertise
- Point of sale proficiency
Timeline
Deli Associate
Winn Dixie
06.2024 - Current
Appointment Setter
Florida Home Air Cooling
01.2021 - 05.2025
Customer Service Associate
Amazon
03.2018 - 05.2020
High School Diploma -
Flagler Palm Coast High School