Kent Kalenak

Replenishing and rotated stock. Loading and unloading outgoing and incoming trucks. Able to operate a hand jack, power jack, electric forklift

• Oversaw daily store operations, ensuring adherence to company policies and customer satisfaction standards.
• Developed and implemented training programs for new staff, enhancing team performance and service quality.
• Analyzed inventory levels, optimizing stock management to reduce waste and improve availability.
• Coordinated scheduling efforts, maximizing workforce efficiency while aligning with operational needs.
• Fostered a positive team environment through effective communication and conflict resolution strategies.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.

Remodel and plano team. Stocked general merchandise. Cared for customer needs.