Kent Stinson
Colorado Springs,CO
Summary
Results-oriented sales professional with a strong focus on building community partnerships and enhancing operational efficiency. Proven ability to streamline processes, improve productivity, and foster strategic collaborations that drive business growth. Effective communicator and leader, dedicated to achieving organizational goals and delivering superior customer service.
Overview
24
24
years of professional experience
Work History
Community Outreach Specialist
BioTouch/Lab Logistics
Colorado Springs, Colorado
05.2024 - Current
- Engaged with local organizations to build partnerships and enhance community support.
- Acted as a liaison between the organization's leadership team and members of the public.
- Trained and oversaw organizational map for Medical Couriers.
- Cultivated and developed relationships with existing and potential referral sources, identified new partners and uncovered untapped opportunities.
- Liaised with community members, business owners, and officials to address current issues and find appropriate solutions.
- Maintained existing and developed new partnerships with many medical organizations.
- Consulted and collaborated with other professionals to provide continuity for medical specimen transport.
General Manager of Operations
Plumbing By Kirk
04.2024 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed and executed strategic projects for increased productivity, profitability, and overall business growth.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely bid process, issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
- Drove revenue growth by identifying new estimate opportunities and forging strategic partnerships.
- Championed project management initiatives to facilitate seamless subcontracting transitions during organizational restructuring or process improvements.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Implemented technology upgrades which resulted in increased workflow efficiency.
PM Manager/Community Liaison Director
CHILDRENS HOSPITAL / Aerocare, Adapt Health
01.2019 - 01.2023
- Increased inbound sales success rate by 50%
- Exceeded Market target standards by an average of 44% in a very competitive Healthcare field during the first year
- Developed and exceeded DME volume and quota for two years in a row
- Expanded a social Media presence through email, Facebook, instagram and inbound and outbound sales calls to grow potential UCH and Centura Hospitals database by 90%
- Overachieved Marketing Hospice targets in 2021 and 2022 by 100%
- Chosen as one out of 10 key Healthcare representatives for Childrens Hospital in Colorado Springs
- Verifies clinical screens accurately and thoroughly within established timeframes with demonstrated clinical hospice expertise
- Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development
- Nurtured, managed, and maintained $3.4 million dollars in DME over 4 years to Compassus hospice, Colorado Palitive Hospice, Center Care Hospice, Centura hospitals and uchealth clinics
- Communicate sense of urgency for goal achievement with strong commitment to results
- Responsible for regulatory standards and compliance requirements
- Established critical relationships with all clinics, hospitals and hospice centers to generate high volume for referrals.
- Prepare reports for management and healthcare directors on each patient when discharged.
- Extremely well-connected with all staff to include family members
- Hospitalist physicians within Children’s Hospital and the local community
- Primary Hospitals - Children's Hospital, Memorial Hospital North and South, Grandview Hospital, All UCHealth ER's and Pikes Peak Regional Hospital, Woodland Park and Hospice facilities.
Owner/manager
Stinson Flyaway
01.2017 - 01.2023
- Manages all aspects of customer service, driving schedules and all Colorado approved licensing under the approval of the Public Utilities Commission.
High West Siding and Windows / Project manager
01.2018 - 01.2019
- Coordinate internal resources and third parties/vendors for the flawless execution of project
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant parties ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stake holder form risk management to minimize project risks
- Establish and maintain relationships with third party vendors
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
- Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
- Meet budgetary objectives and make adjustments to project constraints based on financial analysis
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Use and continually develop leadership skills
- Attend conferences and training as required to maintain proficiency.
Project Manager, Client Services
Alans Automotive & Diesel
01.2014 - 01.2017
- Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
- Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
- Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
- Maintains automotive records by recording problems and corrective actions planned
- Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Employer Developer Specialist/National Account PM
Corinthian Colleges
07.2012 - 01.2014
- As a critical part of the Career Services team, building partnerships with other organizations to source resumes of college graduates for various positions in their organization
- Provide enhanced personal care for graduates, assisting with basic activities of daily peer counseling
- Peer development for Information Technology and mentor for new IT graduates to educate on process flow and interview techniques and best practices
- Strong sales and account management abilities, leading and increasing all metrics
- Responsible for employer relationships to increase productivity for placements and develop project schedule.
Business solutions consultant/Account Manager
all copy products
01.2010 - 01.2012
- Exceeded monthly sales quota each year since 2010
- Boosted referrals by 60% since 2010 through targeted outreach
- Achieved 100% customer retention by consistently delivering exceptional service and support.
- Average sales pipeline of over $1,500,000 since 2010
- Conducted executive level sales presentations, onsite assessments, total cost of ownership analysis, and negotiated special pricing agreements for clients.
Human Resources Manager/RECRUITER
tri-lakes Monument fire protection district
01.2007 - 01.2010
- Recruiting manager for the fire services division and other administration offices, guiding the divisions and management of a full spectrum of HR/Recruiting operations, systems and programs
- Ensured successful recruitment and administration for judicial offices, enhancing overall staffing effectiveness
- Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation
- Fostered teamwork and open-door environment, promoting positive dialogue across organization
- Managed leave-of-absence programs and personnel records; administered benefits enrollment and programs, supporting employee satisfaction
- Investigate all internal and external claims from safety vehicle accidents to personnel issues
- PIO(Public Information Officer) Acting as spokesperson for governmental agencies and responds to requests made under Freedom of Information Act (FOIA) laws.
Media Sales manager/consultant
KKTV Channel 11, cbs affiliate
01.2005 - 01.2007
- Managed client accounts to ensure satisfaction and loyalty
- Negotiated annual and quarterly media buys, securing largest revenue share for accounts
- Assisted in production and direction of television commercials to enhance client visibility
- Created targeted television schedules aligning with customer demographics and budgetary constraints.
Territory account manager
hewlett packard
01.2003 - 01.2005
- Successfully maintained average growth of 12% on a 2.3 million dollar quota per year
- Achieved average growth of 12% on 2.3 million dollar quota annually
- Established new end user business by targeting competition and safeguarding account production
- Analyze existing partner relationships inside my accounts with the end goal of creating joint business plans to close all open opportunities.
- Evaluated partner relationships within accounts to develop joint business plans for closing open opportunities
Education
Bachelor of Arts -
University of Colorado At Colorado Springs
05-1995
Skills
- Community engagement
- Employee assistance programs
- National recruitment strategies
- Volunteer coordination
- Outreach program development
- Team collaboration
- Confidentiality assurance
- Leadership development
- Information technology expertise
Head Coach
1997 - 2020 Head Soccer Coach and Assistant Coach for a traveling competitive soccer league.
1998 - Head Baseball Coach
Timeline
Community Outreach Specialist
BioTouch/Lab Logistics
05.2024 - Current
General Manager of Operations
Plumbing By Kirk
04.2024 - Current
PM Manager/Community Liaison Director
CHILDRENS HOSPITAL / Aerocare, Adapt Health
01.2019 - 01.2023
High West Siding and Windows / Project manager
01.2018 - 01.2019
Owner/manager
Stinson Flyaway
01.2017 - 01.2023
Project Manager, Client Services
Alans Automotive & Diesel
01.2014 - 01.2017
Employer Developer Specialist/National Account PM
Corinthian Colleges
07.2012 - 01.2014
Business solutions consultant/Account Manager
all copy products
01.2010 - 01.2012
Human Resources Manager/RECRUITER
tri-lakes Monument fire protection district
01.2007 - 01.2010
Media Sales manager/consultant
KKTV Channel 11, cbs affiliate
01.2005 - 01.2007
Territory account manager
hewlett packard
01.2003 - 01.2005
Bachelor of Arts -
University of Colorado At Colorado Springs