KENTASHA W. CRYMES
Auburn,AL
Summary
Diligent and focused healthcare professional with over 13 years of experience providing prompt and efficient services in a healthcare setting. Passionate about patient care and committed to performing various technical and administrative tasks. Skilled in effective communication and multi-care technician concepts that benefit patient needs. Exceptional written and verbal communication skills, attention to detail, and the ability to gain trust combine to achieve results. Self-motivated and team-oriented with an in-depth knowledge of healthcare relations. Proficient in managing and handling an extensive amount of patients by utilizing decision-making skills and problem-solving techniques as they apply to the job. Seeking a customer service representative position to broaden experience and utilize comprehensive communication and leadership skill set.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Surgical Recovery Multi-Care Tech
EAST ALABAMA HEALTH
09.2021 - Current
- Verify the identity of patient or operative site for surgical procedures
- Performs administrative support functions such as scheduling surgeries/pre-op and post-op follow ups
- Maintain accurate patient files and records of surgical procedures
- Collaborate with interdisciplinary teams to coordinate care and improve patient outcomes while maintaining confidentiality
- Monitor and continually assess operating room conditions, including patient and surgical team needs
- Prepare, care for, and dispose specimens taken for laboratory analysis
- Assists patients with personal care as needed for optimal recovery during hospitalization
- Observe patients' vital signs to assess physical condition
- Collaborated with diverse teams to address patient concerns, ensuring seamless service delivery.
- Maintained accurate records and managed scheduling to streamline operations.
- Delivered empathetic support to patients, building trust and satisfaction.
Oncology Multi-Care Tech
EAST ALABAMA HEALTH
11.2016 - 09.2021
- Integrated knowledge, skills, and experiences to meet the needs of patients and families
- Utilized standards, guidelines and protocols for care delivery
- Collaborated with nurses, MDs, and other patient care specialties
- Obtained medical information and measure vital signs and blood glucose
- Assisted patient with personal care services such as bathing and grooming
- Lifted, turned, and repositioned of patients in beds and chairs
- Collected blood or other laboratory specimens, and prepare them for testing
- Changed wound or surgical incision site dressing
- Operated x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
- Delivered high-quality care and personalized assistance, emphasizing clear communication and empathy
- Gathered and documented vital information, ensuring accuracy and efficiency in service.
- Provided solutions to patient needs, fostering a positive experience.
Transporter
EAST ALABAMA HEALTH
09.2011 - 11.2016
- Greeted and introduced self to patients and provides patient and/or staff with appropriate information regarding transport
- Prepared and completed daily logs
- Lifted or assisted others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers in a safe and timely manner
- Transported patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds
- Transported portable medical equipment or medical supplies between rooms or departments
- Disinfected or sterilized equipment or supplies
- Assisted patients and staff, ensuring timely and safe transportation.
- Demonstrated strong interpersonal skills when engaging with patients and families.
- Coordinated equipment logistics, ensuring smooth workflow across departments.
Education
Associate in Science (AS) -
SOUTHERN UNION STATE COMMUNITY COLLEGE
05.2019
Diploma - undefined
OPELIKA HIGH SCHOOL
Opelika, AL05.2010
Skills
- Adaptability
- Active Listening
- Communication (verbal and written)
- Conflict Resolution
- Critical Thinker
- Microsoft Office Proficient
- Detailed Oriented
- Leadership
- Time Management
Certification
- CPR
- EKG
- PHLEBOTOMY
Timeline
Surgical Recovery Multi-Care Tech
EAST ALABAMA HEALTH
09.2021 - Current
Oncology Multi-Care Tech
EAST ALABAMA HEALTH
11.2016 - 09.2021
Transporter
EAST ALABAMA HEALTH
09.2011 - 11.2016
Diploma - undefined
OPELIKA HIGH SCHOOL
Associate in Science (AS) -
SOUTHERN UNION STATE COMMUNITY COLLEGE
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