Kenteryca Ivy

Experienced Retail Associate with a proven track record in customer engagement and maintaining transaction accuracy. Skilled at building positive customer relationships and ensuring store appeal. Exceptional communication skills and a dedication to meeting business needs through flexible scheduling and teamwork. Excited to contribute to a dynamic retail environment by leveraging expertise in cash handling and delivering exceptional customer service. Professional Insurance Specialist with a strong focus on delivering client-focused solutions and driving positive outcomes. Highly skilled in navigating complex policies, conducting risk assessments, and managing customer relationships. A collaborative team player who easily adapts to changing needs and consistently achieves organizational goals. Proficient in sales strategies, policy analysis, and providing valuable client advisory services.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Insurance license