Kenya Adams
Ripley,TN
Summary
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Overview
10
10
years of professional experience
Work History
Dental Claims Examiner
Humana
Ripley
08.2022 - Current
- Reviewed dental claims for accuracy and compliance with policies.
- Analyzed patient information to determine claim eligibility and benefits coverage.
- Collaborated with dental providers to resolve claim discrepancies and issues.
- Documented customer interactions and feedback for quality assurance purposes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Direct Support Professional
Sevita
Jackson, Tennessee
06.2023 - 05.2025
- Assisted individuals with daily living activities and personal care needs.
- Developed supportive relationships to encourage independence and social interactions.
- Implemented behavior support plans to promote positive behavior and skill development.
- Documented client progress and communicated updates with team members effectively.
- Provided emotional support and crisis intervention during challenging situations.
Lead Machine Operator
Srg Global
Ripley, Tennessee
06.2015 - 05.2020
- Operated and monitored machinery for efficient production processes.
- Trained and mentored new team members on equipment usage and safety protocols.
- Conducted routine maintenance checks to ensure machine reliability and performance.
- Managed workflow schedules to optimize production timelines and resource allocation.
- Adjusted cutting speeds, feeds, tooling and work-holding devices to optimize machining operations.
- Maintained accurate records of parts produced and time spent on each job run.
Education
Certificate of Technical Studies -
Tennessee College of Applied Technology
Newbern, TN04-2020
Skills
- Effective communication
- Training and development
- Client documentation
- Crisis intervention
- Behavior support
- Daily living assistance
Personal Information
Timeline
Direct Support Professional
Sevita
06.2023 - 05.2025
Dental Claims Examiner
Humana
08.2022 - Current
Lead Machine Operator
Srg Global
06.2015 - 05.2020
Certificate of Technical Studies -
Tennessee College of Applied Technology