Kenya Alexander
Washington,DC
Summary
Experienced in fast-paced environments and adaptable worker with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Market Basket
Concord, NH
11.2020 - 08.2023
- Managed product returns and exchanges according to company policies, ensuring a smooth, efficient process for customers.
- Collaborated with team members to meet service goals, and provide seamless support to customers.
- Organized and maintained cashier tills, ensuring proper cash flow, and an accurate balance of funds throughout shifts.
- Conducted end-of-shift till counts, verifying cash amounts, and preparing funds for deposit.
Counselor-in-Training
Bow Rec Day Camp
Bow, NH
06.2020 - 08.2020
- Tracked attendance during arrival and throughout each of the camp activities.
- Welcomed participants and directed to assigned areas.
- Establish and build relationships with campers to help them feel comfortable in a new environment.
- Assisted in the planning and execution of special events, such as talent shows and campfires, enhancing the camp experience.
Education
Bachelor of Arts - International Relations
American University
Washington, DC05-2028
High School Diploma -
Bow High School
55 Falcon Way, Bow, NH 0330406-2024
Skills
- Team collaboration
- Customer service
- Effective communication
- Conflict mediation
- Attention to detail
- Organization skill
Languages
English
Native/ Bilingual
Indonesian
Native/ Bilingual
Timeline
Customer Service Representative
Market Basket
11.2020 - 08.2023
Counselor-in-Training
Bow Rec Day Camp
06.2020 - 08.2020
Bachelor of Arts - International Relations
American University
High School Diploma -
Bow High School
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