Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kenya Burge

Cedartown,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Team Member

Lowes Distribution Center
Adairsville, GA
01.2024 - Current
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Upheld high standards of productivity and quality in operations.
  • Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.
  • Operated forklifts and overhead cranes to move supplies and finished products.
  • Maintained positive working relationship with fellow staff and management.

Customer Service Representative

Teletech Communications
Englewood, CO
04.2023 - 12.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Updated databases with new and modified customer data.

Health Services Technician

Highland Rivers Health
Cedartown, GA
06.2021 - 03.2023
  • Administered medications to patients under the direction of a registered nurse or physician.
  • Responded promptly to emergency situations by following appropriate protocols.
  • Answered telephones and responded to inquiries from staff members, visitors, or other healthcare professionals.
  • Maintained a clean and organized work area in accordance with safety protocols.
  • Organized medical records and created new charts for incoming patients.
  • Inventoried medical supplies regularly to ensure adequate stock levels were maintained.
  • Transported patients between departments within the healthcare facility as needed.
  • Assisted in finding long term treatment placement.

Production Worker

Meggitt Polymers and Composites
Rockmart, GA
08.2007 - 06.2020
  • Followed safety protocols while operating machines and equipment.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Repaired defects found on the product using power tools, patches, and cement.
  • Installed hardware onto product.
  • Met or exceeded target for on-time customer shipments.
  • Maintained a clean work area throughout the shift to avoid safety hazards.

Education

High School Diploma -

Rockmart High School
Rockmart, GA
06-2007

Skills

  • Customer Service
  • Equipment Operation
  • Teamwork and Collaboration
  • Attention to Detail
  • Following Instructions
  • Computer Skills
  • Materials Staging
  • Complex Problem-Solving
  • Clear Communication
  • Product Knowledge
  • Positive Attitude
  • Workplace Safety

References

References available upon request.

Timeline

Team Member

Lowes Distribution Center
01.2024 - Current

Customer Service Representative

Teletech Communications
04.2023 - 12.2023

Health Services Technician

Highland Rivers Health
06.2021 - 03.2023

Production Worker

Meggitt Polymers and Composites
08.2007 - 06.2020

High School Diploma -

Rockmart High School

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Kenya Burge