Kenya Estrada Mora
Tampa,FL
Summary
A compassionate and client-oriented psychologist. Motivated, team player, with an understanding of human behavior and the desire to help people reach their full potential. Able to collaborate with other professionals to ensure a positive outcome for clients. Active student always looking to expand knowledge to help people and promote general well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Support
Happy Children Behavior
03.2023 - 08.2023
- Monitored inbound calls to provide quality customer support.
- Offer training program in based on the Registered Behavior Technician
- Updated and maintained current customer support database.
Childcare
Daycare My Happy House
01.2022 - 01.2023
University Professor
Marta Abreu De Las Villas University
06.2017 - 06.2021
Educational Psychologist
Martires Of April 9 Primary School
08.2016 - 05.2017
Education
Bachelor of Science - Psychology
Marta Abreu Central University of Las Villas
Cuba07.2016
Skills
- Communication and listening skills
- Empathy
- Teamwork skills
- Fast learner
- Proficient in Microsoft Office
Certification
- Registered Behavior Technician
DCF 45 Hours
- Behavioral Observation and Screening BOSR
- Child Care Facility Rules and Regulations RNRF
- Child Growth and Development CGDR
- Health, Safety and Nutrition HSAN
- Identifying and Reporting Child Abuse and Neglect CAAN
- Special Needs Appropriate Practices SNP
- Early Literary for Children Aged Birth through
Three ELC
- CPR/AED, Standard First Aid and Bloodborne Pathogens BLS
Timeline
Customer Support
Happy Children Behavior
03.2023 - 08.2023
Childcare
Daycare My Happy House
01.2022 - 01.2023
University Professor
Marta Abreu De Las Villas University
06.2017 - 06.2021
Educational Psychologist
Martires Of April 9 Primary School
08.2016 - 05.2017
Bachelor of Science - Psychology
Marta Abreu Central University of Las Villas
- Registered Behavior Technician
DCF 45 Hours
- Behavioral Observation and Screening BOSR
- Child Care Facility Rules and Regulations RNRF
- Child Growth and Development CGDR
- Health, Safety and Nutrition HSAN
- Identifying and Reporting Child Abuse and Neglect CAAN
- Special Needs Appropriate Practices SNP
- Early Literary for Children Aged Birth through
Three ELC
- CPR/AED, Standard First Aid and Bloodborne Pathogens BLS
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