KENYA GARR
Summary
Highly skilled and hard-working customer service professional who is seeking a challenging position in a reputable company where I can utilize and enhance my current skills, gain further knowledge, and advance into leadership roles.
Healthcare professional with solid background in clinical support and patient care. Proven ability to assist in various medical procedures and enhance patient experiences through attentive care. Thrives in collaborative environments, adaptable to dynamic healthcare settings, and skilled in patient communication and clinical documentation.
Overview
12
12
years of professional experience
Work History
Student Nurse Technician
We Take Care of You
01.2024 - Current
- Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions.
- Ensured timely responses to call lights, attending to patients'' needs quickly and efficiently.
- Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
- Participated in educational opportunities to continually improve nursing knowledge and enhance the quality of patient care provided.
Student Nurse -LPN
Mercy Hospital St. Louis
01.2025 - 04.2025
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
Student Nurse
Friendship Village Sunset Hills
10.2024 - 01.2025
- Administered medications via oral, and intramuscular injections and monitored responses.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
Assistant Manager
ALDI'S
01.2014 - 12.2023
- As an Assistant Manager I assist with interviewing and hiring candidates, onboarding and training new hires, schedule shifts based on store needs, delegate tasks, inventory management and merchandising, greet customers upon entry, scan and bag items when necessary, process payments using POS systems, cash handling, balancing cashier registers daily, and answers general inquiries.
Customer Service Representative
VERIZON WIRELESS
01.2013 - 01.2014
- As a Customer Service Representative I handled one hundred plus inbound calls daily assisting customers with past due accounts, educated customers of delinquent status, set up payment agreements and pay schedule, processed payments, multitasked throughout various databases researching and updating information, and answered general inquiries.
Education
No Degree - Licensed Practical Nurse
Saint Louis College of Health Careers
909 S Taylor, Saint Louis, Mo 6311004-2025
HIGH SCHOOL DIPLOMA -
Hazelwood West High School
Saint Louis, MO05.2014
Skills
- Customer Service
- Communication Skills
- Interpersonal Skills
- Microsoft Office
- Data Entry
- Product Knowledge
- Attention to Detail
- Active Listening
- Inventory Management
- Merchandising
- Management
- Supervision
- Delegation
- Hiring
- Project Management
- Strategic Planning
- Time Management
- Multi-Task
- Conflict Resolution
- Problem Solving
- Team Building
- Planning
- Collections
- Call Center
- Adaptability
- HIPAA compliance
- Vital sign monitoring
- Specimen collection
- Clinical documentation
- ADL support
- Therapeutic interventions
- Patient records
- Infection control procedures
Timeline
Student Nurse -LPN
Mercy Hospital St. Louis
01.2025 - 04.2025
Student Nurse
Friendship Village Sunset Hills
10.2024 - 01.2025
Student Nurse Technician
We Take Care of You
01.2024 - Current
Assistant Manager
ALDI'S
01.2014 - 12.2023
Customer Service Representative
VERIZON WIRELESS
01.2013 - 01.2014
No Degree - Licensed Practical Nurse
Saint Louis College of Health Careers
HIGH SCHOOL DIPLOMA -
Hazelwood West High School
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