Mackenzie McDonald
Cedar Falls
Summary
Dynamic and compassionate nursing professional with hands-on experience at Waverly Health Center, excelling in patient care and effective communication. Proven ability to enhance patient safety and comfort through adherence to infection control protocols and accurate clinical documentation. Committed to fostering positive patient experiences and collaborating with interdisciplinary teams for optimal health outcomes.
Overview
6
6
years of professional experience
5
5
Certifications
Work History
Student Nurse Technician
Waverly Health Center
Waverly
08.2025 - Current
- Monitored and recorded vital signs of patients to support their ongoing care.
- Assisted nursing staff with daily patient care activities, including feeding and mobility support.
- Maintained a hygienic environment by adhering to infection control protocols.
- Documented patient information accurately in medical records to ensure continuity of care.
- Helped prepare patients for diagnostic tests and procedures, ensuring comfort and understanding.
- Collaborated with interdisciplinary teams to enhance patient care outcomes.
- Observed and reported changes in patient conditions to nursing staff promptly.
- Engaged in patient communication to gather relevant health information effectively.
Certified Nursing Assistant
WesleyLife
Bettendorf
10.2022 - Current
- Administered basic care, including feeding, bathing, and grooming, to enhance patient wellbeing.
- Facilitated mobility for patients through proper techniques and equipment, promoting independence.
- Documented patient care activities and observations in medical records for continuity of care.
- Maintained a clean and safe environment by following infection control protocols and safety procedures.
- Collaborated with healthcare team members to develop and implement individualized care plans.
- Supported patients with nutritional needs by serving meals and encouraging hydration.
- Responded to patient call lights promptly, providing timely assistance and addressing needs effectively.
- Engaged with patients to build rapport and enhance their overall experience during care.
- Observed and reported unusual symptoms and changes to charge nurse.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
Behavioral Research Sim Caller
University of Northern Iowa
Cedar Falls
02.2025 - 05.2025
- With this job as a Sim caller I am playing a vital role in public health violation projects conducted by the center for social and behavioral research.
- I am helping collect data to better the Iowa public health system through calling different hotlines and evaluating how they perform.
Food Server
The Brass Tap
Cedar Falls
09.2023 - 01.2025
- Delivered exceptional service to guests by actively engaging with them and understanding their preferences.
- Accurately took customer orders and communicated them to the kitchen staff to ensure timely preparation.
- Ensured timely delivery of food and beverages, adhering to restaurant service standards while managing multiple tables.
- Collaborated with kitchen staff to address any special dietary requests and resolve customer issues efficiently.
- Managed inventory of dining supplies, ensuring sufficient stock levels to support daily operations.
- Processed payments efficiently, utilizing point-of-sale systems while maintaining accuracy in cash handling.
- Maintained a high level of sanitation and compliance with health and safety regulations in dining areas.
- Supported the bar staff during peak hours by delivering drinks and assisting with order taking.
- Adapted to changing circumstances and guest requests, maintaining a positive and flexible attitude throughout shifts.
- Greeted guests in a friendly and welcoming manner.
Associate
The TJX Companies, Inc.
Bettendorf
11.2021 - 08.2022
- Managed inventory levels through regular stock assessments and timely reordering of popular items.
- Collaborated with team members to ensure efficient store operations and a positive shopping experience.
- Maintained cleanliness and organization in the store to promote a welcoming environment for customers.
- Processed transactions accurately at the cash register, ensuring a smooth checkout experience.
- Engaged with customers to resolve inquiries, handle complaints, and facilitate returns effectively.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting items and answering questions about products.
Food Service Worker
Dairy Queen
Bettendorf
06.2020 - 11.2021
- Prepared and assembled food items according to customer specifications, ensuring quality and accuracy.
- Engaged with customers to take feedback and improve service quality and menu offerings.
- Supported team members during busy shifts by assisting with food prep and order assembly.
- Handled customer inquiries and complaints promptly, ensuring a positive dining experience.
- Utilized kitchen equipment safely and effectively to prepare food items, following operational guidelines.
- Ensured compliance with health and safety regulations during food preparation and service.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Childrens STEM camp instructor
Camp Invention Inc
Rock Island
06.2024
- Developed and implemented engaging STEM-based curricula for diverse groups of children.
- Facilitated hands-on experiments and activities to promote critical thinking and creativity.
- Supervised campers during outdoor activities to ensure safety and enjoyment.
- Prepared and organized materials necessary for daily camp activities and projects.
- Assisted in evaluating camper progress and provided constructive feedback to enhance learning.
- Encouraged teamwork and collaboration among campers through group challenges and projects.
- Adapted lesson plans to accommodate varying age groups and skill levels effectively.
- Maintained a positive and inclusive atmosphere for all campers, fostering friendship and respect.
Education
Bachelor of Science in Nursing - Registered Nursing/Registered Nurse
University of Northern Iowa
Cedar Falls, IA05.2027
High School Diploma -
Bettendorf High School
Bettendorf, IA05.2023
Skills
- Patient care
- Infection control protocols
- Effective communication
- HIPAA compliance
- Patient records
- Technical skills
- Therapeutic interventions
- Clinical documentation
- Patient safety
- Patient ambulation
- Documentation
- Health promotion
- Computer skills
- Customer service
- Verbal communication
- Dependable and responsible
- Telephone etiquette
- Building rapport
- Empathy and patience
- Heavy lifting capacity
- Attention to detail
Certification
Certified Nursing Assistant
Affiliations
Student Ambassador for the Nursing Program (SABAR)
Accomplishments
Wesley Life Scholarship
Timeline
Student Nurse Technician
Waverly Health Center
08.2025 - Current
Behavioral Research Sim Caller
University of Northern Iowa
02.2025 - 05.2025
Childrens STEM camp instructor
Camp Invention Inc
06.2024
Food Server
The Brass Tap
09.2023 - 01.2025
Certified Nursing Assistant
WesleyLife
10.2022 - Current
Associate
The TJX Companies, Inc.
11.2021 - 08.2022
Food Service Worker
Dairy Queen
06.2020 - 11.2021
Bachelor of Science in Nursing - Registered Nursing/Registered Nurse
University of Northern Iowa
High School Diploma -
Bettendorf High School