Kenya Gines
Peoria,AZ
Summary
Versatile support specialist with experience in customer service, care provision, and sales. Known for excellent communication and organization skills, effectively enhancing client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Receptionist
Berkshire Hathaway
Peoria, AZ
10.2025 - Current
- Greeted and assisted visitors, providing excellent customer service and fostering a welcoming environment.
- Managed multi-line phone system, efficiently directing calls to appropriate departments.
- Confirmed appointments, communicated with clients, and updated client records.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Caregiver
Glendale, AZ
06.2022 - 02.2026
- Provided compassionate care to individuals, enhancing quality of life and daily living activities.
- Assisted with medication management, ensuring adherence to prescribed schedules for optimal health outcomes.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Sales Floor Associate Cashier
Ross Stores
Glendale, AZ
11.2023 - 10.2024
- Maintained organized sales floor, ensuring merchandise was well-stocked and visually appealing.
- Greeted customers and helped with product questions, selections, and purchases.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
Child Care Provider
Glendale, AZ
01.2020 - 2024
- Developed and implemented age-appropriate educational activities to stimulate learning.
- Observed children's behavior to identify individual needs and adapt care accordingly.
- Excellent communication skills, both verbal and written.
Education
The Skin And Makeup Institution
Peoria, AZ12.2025
High School Diploma -
Ironwood High School
Glendale, AZ05.2023
Skills
- Telephone skill
- Cash handling
- Greeting and seating clients
- Customer service
- Patient care
- Medication management
- Special needs experience
- Excellent people skills
- Organization skills
- Team player
- Communication
Languages
Spanish
Limited Working
Timeline
Receptionist
Berkshire Hathaway
10.2025 - Current
Sales Floor Associate Cashier
Ross Stores
11.2023 - 10.2024
Caregiver
06.2022 - 02.2026
Child Care Provider
01.2020 - 2024
The Skin And Makeup Institution
High School Diploma -
Ironwood High School