Tanisha Phillips
Washington,DC
Summary
I'm a self motivated, well organized, positive thinker,seeking a full time position where I can utilize my adaptive learning and problem solving skills to a great organization. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concierge Representative
First Impression Staffing
Washington, DC
11.2024 - Current
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Developed relationships with local vendors and service providers to enhance guest experiences.
- Directed incoming calls and messages to appropriate staff or residents.
- Ensured safekeeping of packages and deliveries for guests.
- Patrolled assigned areas to detect criminal activity and provide public safety.
Police Officer / Shelter
Watkins Special Police
Washington, USA
10.2022 - 02.2024
- Responded to emergency calls for service and provided assistance as needed.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Patrolled assigned areas to detect and prevent criminal activity.
- Utilized various technologies including computers, cameras, and radar guns to complete job duties.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
Security Officer
Allied Universal
Fairfax, USA
12.2021 - 01.2024
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored security cameras to identify and respond to suspicious activity.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Guarded restricted areas to prevent unauthorized entry.
Police Officer
George Washington Special Police
Washington, USA
04.2022 - 04.2023
- Documented observations and actions by radioing information and completing reports.
- Assisted in resolving conflicts between patients or visitors.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Escorting transport and funeral homes to the morgue.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
Security Officer
Revel Security
Washington, USA
03.2018 - 12.2021
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Investigated all reported incidents of theft or vandalism on premises.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Graduated -
Ballou Senior High School
Washington, DC06.2015
Skills
- Concierge software proficiency
- Strong multitasking
- Efficient resourcefulness
- Problem-solving
- Issue troubleshooting
- Community relations
- Conflict resolution expertise
- Team supervision
- Outstanding customer service
- Team collaboration
Certification
- Security Officer License: 2016
- CPR & AED
- CPI
References
References available upon request.
Timeline
Concierge Representative
First Impression Staffing
11.2024 - Current
Police Officer / Shelter
Watkins Special Police
10.2022 - 02.2024
Police Officer
George Washington Special Police
04.2022 - 04.2023
Security Officer
Allied Universal
12.2021 - 01.2024
Security Officer
Revel Security
03.2018 - 12.2021
- Security Officer License: 2016
- CPR & AED
- CPI
Graduated -
Ballou Senior High School
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