Kenya Irby
Griffin,USA
Summary
Correctional Lieutenant with extensive experience at GEO Group, specializing in surveillance and conflict resolution. Demonstrated ability to enhance operational efficiency and employee performance through strong leadership and policy enforcement. Expertise in incident reporting and emergency preparedness, ensuring safety and compliance in high-pressure environments. Committed to maintaining high standards of integrity, attention to detail, and effective decision-making.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Correctional Lieutenant
Geogroup
Lovejoy, GA
05.2025 - Current
- Monitored security systems to ensure compliance with established protocols.
- Provided guidance to staff on application of correctional policies and procedures.
- Maintained accurate inmate records, including incident reports and medical documents.
- Conducted investigations into disturbances, summarizing findings in written reports.
- Responded promptly to emergencies, adhering to established guidelines.
- Evaluated employee performance, delivering constructive feedback as needed.
- Coordinated unit activities with other departments to enhance operational efficiency.
- Served as liaison between management and external agencies involved in offender programming initiatives.
Armed Security Officer
Allied Universal Security Services
Marietta , GA
09.2024 - Current
- Investigated reported incidents such as theft, vandalism, trespassing.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Communicated effectively with team members while coordinating efforts during shifts.
- Assisted in maintaining order during large events or gatherings.
- Conducted regular patrols of the facility grounds using both vehicle and foot patrol methods.
- Performed routine maintenance tasks such as checking doors and windows for proper locking mechanisms and replacing light bulbs as needed.
- Enforced safety regulations by monitoring hazardous materials and issuing warnings when needed.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Adhered to company policies regarding access control procedures for visitors and guests and contractors.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Patrolled assigned areas to detect suspicious activities and persons.
- Participated in training exercises related to emergency response protocols.
Supervisor
Allied Universal Security Services
Atlanta , GA
02.2024 - 09.2024
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Created new strategies for improving customer service standards within the organization.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Developed strategies to improve team performance and productivity.
- Trained new employees on company policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Complied with company policies, objectives and communication goals.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Assistant Account Manager
Allied Universal
Atlanta, GA
08.2023 - 02.2024
- Created static tours on Heliaus to enhance client engagement.
- Managed payroll processes using WinTeam to ensure timely payments.
- Developed schedules utilizing master and working scheduling systems for optimal resource allocation.
- Acted as liaison between officers and clients to facilitate smooth communication.
- Maintained organized filing system for account-related paperwork, ensuring accessibility.
- Ordered officer uniforms to maintain professional appearance standards.
- Checked activity reports and events to monitor operational efficiency.
- Participated in brainstorming sessions with senior management for new product initiatives.
- Greeted and assisted customers to foster positive experiences.
- Recognized security risks to properly handle situations.
Healthcare Security Officer
Allied Universal
Bakersfield, CA
05.2023 - 07.2023
- I was a Healthcare security officer at Kaiser.
- I patrolled the offices and parking lot.
- I made sure all members were safe as well as coworkers.
- I made sure the grounds were safe for everyone.
- I made sure all doors were secure.
- I kept inventory of equipment.
- I did pre trips of the security vehicles.
Detention Officer
GEO GROUP MESA VERDE ICE PROCESSING CENTER
Bakersfield, CA
10.2016 - 10.2019
- KEEP COUNT OF ALL DETAINEES, DOCUMENT ALL ACTIVIES, SHACK DOWN UNITS, PAT SEARCH DETAINEES
- USE OF VERBAL SKILLS TO DE-ESCALATE SITUATIONS, TRAINED IN USING MECHANICAL RESTRAINTS, KEEP FACILITY AND UNITS CLEAN, SUPERVISE DETAINEES WITH SPECIAL PROJECTS, BEING ACCOUNTABLE FOR EQUIPMENT, COMPLETED PROTOCOLS DURING EMERGENCY SITUATIONS, AND EXERCISED SURVEILLANCE AND CONTROL OVER 400 DETAINEES.
Transportation Officer
AURORA ICE/ USMS PROCESSING CENTER
Aurora, CO
04.2013 - 10.2016
- TRANSPORTING DETAINEES TO AND FROM AIRPORTS, ASSIST WITH OTHER PRISON TRANSPORT, MEDICAL APPOINTMENTS, AND HOSPITAL RUNS.
- PRETRIP FOR ALL VEHICLES, BEING ACCOUNTABLE FOR DETAINEES, BEING ACCOUNTABLE OF PROPERTY AND DETAINEE PAPERWORK.
- COMMUNICATED WITH ICE OFFICERS, TRAINED IN DE-ESCALATE TECHNIQUES, VERBAL COMMANDS AND PHYSICAL AND MECHANICAL RESTRAINTS, ATTENDED ONGOING EDUCATION IN FIREARMS, SKILLED IN COMPLETING DRIVERS LOG FORD.O.T.
Detention Officer
USMS PROCESSING CENTER
Aurora, CO
02.2008 - 04.2013
- KEEP COUNT OF ALL DETAINEES, DOCUMENT ALL ACTIVIES, SHACK DOWN UNITS, PAT SEARCH DETAINEES
- USE OF VERBAL SKILLS TO DE-ESCALATE SITUATIONS, TRAINED IN USING MECHANICAL RESTRAINTS, KEEP FACILITY AND UNITS CLEAN, SUPERVISE DETAINEES WITH SPECIAL PROJECTS, BEING ACCOUNTABLE FOR EQUIPMENT, COMPLETED PROTOCOLS DURING EMERGENCY SITUATIONS, AND EXERCISED SURVEILLANCE AND CONTROL OVER 700 DETAINEES.
- I WAS ALSO A FIELD TRAINING OFFICER FOR NEW AND SEASONED OFFICERS, IN ALL AREAS.
Education
High school diploma -
The High School Of Fashion Industries
New York, NYSkills
- Surveillance expertise
- Security protocols
- Employee evaluations
- Incident reporting
- Policy enforcement
- Conflict resolution
- Emergency preparedness
- Team leadership
- Account management
- Verbal communication
- Knowledge of ADX
- Knowledge of Heliaus
- Knowledge of DOMO
- Knowledge of WinTeam
- Scheduling proficiency
- Uniform ordering knowledge
- Knowledge of SARs
- Verbal judo skills
- Service weapon handling
Certification
- Blue card certified
- OC certified
Timeline
Correctional Lieutenant
Geogroup
05.2025 - Current
Armed Security Officer
Allied Universal Security Services
09.2024 - Current
Supervisor
Allied Universal Security Services
02.2024 - 09.2024
Assistant Account Manager
Allied Universal
08.2023 - 02.2024
Healthcare Security Officer
Allied Universal
05.2023 - 07.2023
Detention Officer
GEO GROUP MESA VERDE ICE PROCESSING CENTER
10.2016 - 10.2019
Transportation Officer
AURORA ICE/ USMS PROCESSING CENTER
04.2013 - 10.2016
Detention Officer
USMS PROCESSING CENTER
02.2008 - 04.2013
High school diploma -
The High School Of Fashion Industries