Kenya Jackson
Amarillo
Summary
Dynamic MBA graduate with a great foundation in customer service, leadership, business operations, and technical support. Known for professionalism and exceptional organizational skills, consistently thriving in fast-paced environments while fostering positive customer relationships. Strong analytical and communication abilities complement a proven track record of adaptability and teamwork. Committed to team success and continuous professional development with a positive attitude.
Overview
7
7
years of professional experience
Work History
Valet Attendant
The Barfield Hotel
06.2025 - Current
- Deliver exceptional guest service by greeting customers professionally and creating a welcoming first impression.
- Safely park and retrieve guest vehicles while maintaining attention to detail and vehicle security.
- Manage vehicle keys and tickets with accuracy and accountability.
- Assist guests with luggage and provide directions or hotel information as needed.
- Managed vehicle parking and retrieval efficiently during peak times, optimizing workflow.
- Collaborated with front desk staff to streamline check-in and check-out processes for guests.
- Provided excellent customer service to enhance guest satisfaction and ensure a positive experience.
Technical Director
Mount Olive Missionary Baptist Church
03.2019 - Current
- Direct technology operations, equipment maintenance, and software implementation.
- Manage technology budget and recommend cost-effective solutions.
- Troubleshoot hardware and software issues for staff and volunteers.
- Coordinate testing and setup of audiovisual and computer equipment.
Education
Master of Business Administration -
Longwood University
01-2025
BBA - Cybersecurity
The University of Texas At San Antonio
12-2023
Skills
- Customer engagement
- Team leadership
- Skilled in Microsoft Office applications
- Effective time management
- Creative problem resolution
- Clear verbal communication
- Strong organizational skills
Timeline
Valet Attendant
The Barfield Hotel
06.2025 - Current
Technical Director
Mount Olive Missionary Baptist Church
03.2019 - Current
Master of Business Administration -
Longwood University
BBA - Cybersecurity
The University of Texas At San Antonio