Kenya Mitchell
Charlotte,NC
Summary
Real estate specialist with experience in negotiations, contract management, and client communication. Brings strong CRM, document control, and compliance skills to support smooth closings, accurate records, and responsive service across sales and transaction workflows.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Real Estate Agent
08.2016 - Current
- Market property for sellers through advertisements, open houses, participation in multiple listing services, etc.
- Advised clients on pricing strategies and current market conditions to inform decision-making.
- Monitor local market trends and adjust client recommendations accordingly.
- Negotiate terms of offers on clients' behalf.
- Prepared purchase offers, disclosures, and closing documents for transactions.
- Coordinate showings, inspections, appraisals, and repair requests during contract.
Transaction Coordinator
Hoffman Realty
Charlotte, NC
05.2022 - 12.2022
- Coordinated communication among real estate agents, clients, attorneys, escrow companies, and mortgage brokers during sales process, ensuring smooth closings through effective administrative task management.
- Maintained accurate, compliant transaction files and created house files in Dotloop for each transaction.
- Entered transactions into Brevity or other assigned transaction management systems.
- Built timelines and followed up with involved parties to keep deadlines on track and contingencies released.
- Ensured agent was informed of critical deadlines and document requirements throughout process. on important dates, missing documents, calendar reminders, and file compliance status throughout transaction.
- Sent client reminders, checked in regularly, and explained each step of the closing process.
- Built working relationships with lenders, inspectors, appraisers, and other agents to support smooth closings and share relevant information.
- Verified commission splits and communicated closing and commission details to office manager.
- Supported transaction department responsibilities by actively contributing to team goals and fostering collaboration among team members.
Licensed Executive Assistant
Showcase Realty
Charlotte, North Carolina
01.2022 - 05.2022
- Managed client communication and resolved customer concerns promptly and tactfully, fostering positive relationships.
- Negotiated and monitored investor client offers through portal systems, ensuring timely and accurate submissions.
- Assist with agent recruitment and closing department contract-to-close work for clients.
- Addressed daily staff questions and provided support for various tasks, enhancing team collaboration and efficiency.
- Enter updates and file information in client portals.
- Coordinated completion of special projects.
Transaction Coordinator
Team Hastings
Charlotte, NC
04.2020 - 12.2021
- Coordinated 20+ transactions from contract to closing for real estate agent team, ensuring organized deal flow.
- Led weekly check-ins with each agent to review pending contracts, priorities, and next steps.
- Managed CRM records and financial tracking systems post-closing to ensure accurate reporting.
- Designed and distributed just sold postcards to enhance post-closing marketing efforts.
New Construction Salesperson
TEMPSMART, LLC
07.2017 - 03.2020
- Provided backup support for salespersons during their absences.
- Welcomed visitors, registered guests, and presented model homes and available homesites to potential buyers, enhancing customer experience at sales center.
Education
J. H. Rose High School
Greenville, NCNorth Carolina A&T State University
Greensboro, NCSkills
- Real Estate Operations
- Transaction management
- Contracts
- Dotloop administration
- CRM systems
- CRM maintenance
- Real Estate Marketing
- Customer service
- Client relations
- Document management
- Problem solving
- Microsoft 365
- Google Workspace
- Negotiation
- Supervisory skills
- Verbal communication
Certification
- North Carolina Real Estate Agent Broker
- South Carolina Real Estate Associate
Timeline
Transaction Coordinator
Hoffman Realty
05.2022 - 12.2022
Licensed Executive Assistant
Showcase Realty
01.2022 - 05.2022
Transaction Coordinator
Team Hastings
04.2020 - 12.2021
New Construction Salesperson
TEMPSMART, LLC
07.2017 - 03.2020
Real Estate Agent
08.2016 - Current
J. H. Rose High School
North Carolina A&T State University