Summary
Overview
Work History
Education
Skills
Certification
Volunteer/Student Engagement
Languages
Interests
Timeline
Generic

Kenya Tucker

Middleton,WI

Summary

Magna Cum Laude graduate/ Direct Patient Support Professional with 8+ years' experience in individualized care plans, monitoring, conceptualizing, leading, and serving as liaison for Young Adult to Senior Clients. Experience with TBI, Schizophrenia, Dementia, Alzheimer's, and Autism diagnosis. Excel at process improvement, HIPAA compliance, and problem solving. Devoted to the cause of cultivating professional development, with the ability to thrive in individually motivated settings.

Overview

8
8
years of professional experience
1
1
Certification
1
1
Language

Work History

Independent Contractor for State of Wisconsin

GT Independence-Self Directed Care
10.2023 - Current
  • Oversee patient care by reviewing treatment/care plans, maintaining confidential medical records with 100% accuracy, and
    coordinating with staff members to ensure HIPAA-compliant care.
  • Promote workplace safety utilizing automated door alarms, locks, security cameras, elopement policies and proper emergency protocols, including consistent premises checks and adhering to state regulations under ADA minimizing wandering incidents by 90%.
  • Cultivate positive relationships with patient and effective supply of services and materials.

MSN5 Fulfillment Associate

Shopbop - Amazon
09.2021 - 09.2023
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Shipping and Receiving next day air orders.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Maintained above average production quota ranked as top 10 of approximately 300+ associates.

Seasonal Client Care Provider

Brookdale Assisted Living Facility
09.2022 - 11.2022
  • Assisted clients with 100% daily living needs to maintain self-esteem and general wellness.
  • Modified and maintained clean personal areas for dynamic mental and physical requirements.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.

Seasonal Retail Sales Associate

Nordstrom Rack Department Store
07.2021 - 12.2021
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action including managing backroom, sales floor, and inventory.
  • Increased sales revenue by 40% through effective product recommendations tailored to individual customers.

Seasonal Production Associate

Goodwill Industry
01.2021 - 05.2021
  • Inspected and organized final products to assess compliance with quality standards and established tolerances.
  • Attended weekly development team meetings in identification and resolution of issues to maintain timeline and budget integrity.




Career Note: (January 2020 - December 2020) time taken for further studies.

Seasonal Style Consultant

Target
10.2019 - 12.2019
  • Drove brand awareness by organizing display setups, assisting in merchandising and sales advertisements.
  • Collaborated with team leads for plans to improve area operations.




Career Note: (December 2016 - September 2019) time taken for further studies.

Seasonal Style Consultant

Savers Thrift Store
08.2016 - 11.2016
  • Organized, received, and stored supplies for stockroom management.
  • Increase sales by 50% executing exceptional customer service with adequate knowledge in directing customers to products requested for customer convenience.

Education

Bachelor of Arts - Psychology

University of Arizona Global Campus
Chandler, AZ
02.2023

Bachelor of Science - Psychology Transfer

Rockford University
Rockford, IL
01.2021

Skills

  • First Aid and Choking Certification
  • Behavior Redirection Experience
  • Patient Support Building
  • Deadline Adherence
  • Punctuality & Attention to Detail
  • Leadership & Problem Solving
  • HIPPA Compliance
  • Safety Compliance
  • Medical Record Keeping
  • Proficient Typist

Certification

First Aid and Choking Certification, University of Wisconsin- Green Bay

Volunteer/Student Engagement

Student Government, 2017


  • Collaborated notions, interests, and concerns with members of the executive board concerning academic success.
  • Fundraised monetary funds in support of Salvation Army and Children Hospital facilities.


The Ronald McDonald House Charities, 2016

  • Purchased items from personal finances to prepare home cooked meal for families
    with loved ones admitted into UW Hospital.
  • Collaborated with head officials' innovation ideas to alleviate stress for families

Languages

Spanish
Limited Working

Interests

Developing as a Professional

Timeline

Independent Contractor for State of Wisconsin

GT Independence-Self Directed Care
10.2023 - Current

Seasonal Client Care Provider

Brookdale Assisted Living Facility
09.2022 - 11.2022

MSN5 Fulfillment Associate

Shopbop - Amazon
09.2021 - 09.2023

Seasonal Retail Sales Associate

Nordstrom Rack Department Store
07.2021 - 12.2021

Seasonal Production Associate

Goodwill Industry
01.2021 - 05.2021

Seasonal Style Consultant

Target
10.2019 - 12.2019

Seasonal Style Consultant

Savers Thrift Store
08.2016 - 11.2016

Bachelor of Arts - Psychology

University of Arizona Global Campus

Bachelor of Science - Psychology Transfer

Rockford University
Kenya Tucker