Nicole Schimmel
Beaver Dam,WI
Summary
Highly motivated and committed Certified Clinical Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multi-task and prioritize workloads with little or no supervision. Detail oriented professional looking to bring diverse team building skills to deadline-driven environment. Authorized to work in the US for any employer
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
P EBT Agent For the State of Wisconsin
Spherion Staffing
01.2022 - Current
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
- Made referrals to appropriate services.
- Gathered information via telephone, mail or in person from clients applying for assistance.
- Determined if applicants met eligibility for public assistance programs.
- Communicated with people from various cultures and backgrounds on application process.
- Documented all communication with applicants and inputted information into system.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Bartender/ Cook
Pumpkin Center Tap
10.2012 - Current
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expectedcustomer demands
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Requested official identification for purchases and verified details, consistently meeting strict legalstandards of underage sales
Certified Medical Assistant
UW Health The American Center
10.2015 - 03.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Collected all pertinent data and calculations to aid physician in interpreting results
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Certified Medical Assistant
GYN Clinic
02.2010 - 10.2015
- Obtained client medical history, including medication information, symptoms and allergies
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Sanitized, restocked and organized exam rooms and medical equipment
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Educated patients by providing medication and diet information and clarifying physicians' orders,answering questions thoroughly
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to the
- Doctor
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging andcompassionate environment
- Taught patients about medications, procedures and care plan instructions
- Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
Education
Certified Clinical Medical Assistant - Medical Assistant
Milwaukee Career College
Milwaukee, WI10.2009
Skills
- Patient privacy
- Electronic health records
- Infection control and aseptic procedures
- Charting and clinical documentation
- Medical Records Management
- Patient assessments
- Chronic disease management
- Patient scheduling
- Simple dressings
- Insurance claims
- Completing insurance forms
- Monitoring patient progress
- CPR/First Aid Certified
- Case management
- Phlebotomy
- Data entry
- Development and training
- Training employees
- Cross-functional training
- BLS training
- EMR Systems
- ICD-10
- Venipuncture
- Vital Signs
- Patient Care
- Laboratory Experience
- Experience Administering Injections
- Epic
- Medical Office Experience
- Anatomy Knowledge
- Triage
- Insurance Verification
- CPT Coding
- Employee Orientation
- Phone Etiquette
- Upselling
- Sales Experience
- Negotiation
- Clerical Experience
- Quality Assurance
- Medical Terminology
- Cerner
- Computer Operation
- Caregiving
- Computer Skills
- Documentation review
Certification
Certified Medical AssistantCPR Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
P EBT Agent For the State of Wisconsin
Spherion Staffing
01.2022 - Current
Certified Medical Assistant
UW Health The American Center
10.2015 - 03.2021
Bartender/ Cook
Pumpkin Center Tap
10.2012 - Current
Certified Medical Assistant
GYN Clinic
02.2010 - 10.2015
Certified Clinical Medical Assistant - Medical Assistant
Milwaukee Career College
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